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assistant manager resume example with 2+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary
  • Enthusiastic Assistant Manager offering 3 years of experience in leadership roles. Excellent team leader and problem solver with resourceful and flexible approach. Knowledgeable about retail operations and best practices.
  • Focused Retail leader possessing 10+ years of retail and sales expertise. Skilled at increasing profits through effective sales training and troubleshooting profit loss areas. Committed to boosting team morale and driving sales by fostering strong rapport with team members and customers.
  • Ambitious student pursuing Business management degree eager to contribute developed knowledge in management roles. Skilled in excel, customer service and office settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
Skills
  • Sales monitoring
  • Product and service knowledge
  • CSS
  • Inventory management
  • Retail operations management
  • Retail Space Planning
  • Customer relations
  • Microsoft Office expertise
  • Orientating and training
  • Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver)
  • Cash handling accuracy
  • Retail loss prevention
  • Merchandising knowledge
  • Verbal/written communication
  • Listening skills
  • Reliable and punctual
  • Customer- and service-oriented
  • Team player mentality
  • Customer service
  • Written and oral communication skills
  • Reading comprehension skills
  • Cash register operation
Experience
Assistant Manager, 08/2017 to 11/2017
Safelite AutoglassPhiladelphia, PA,
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Supported sales management initiatives to optimize business development.
  • Cultivated customer loyalty by training team members in industry-leading service standards.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
Assistant Manager, 06/2014 to 01/2015
Safelite AutoglassPortland, OR,
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Supported sales management initiatives to optimize business development.
  • Completed inventory audits to identify losses and project future demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Delegated daily tasks to team members to optimize team productivity.
  • Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Crew Member, 08/2008 to 09/2010
Checkers Drive-In Restaurants, Inc.Anderson, IN,
  • Upheld high standards of productivity and quality in all areas of operations.
  • Accepted and processed payments via credit card and cash daily.
  • Volunteered to take on additional crew duties.
  • Ran register daily, and handled cash and cards daily.
  • Helped prep food, clean the dining room, and close.
  • Rotated stock items and ingredients to maintain efficiency and freshness.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Put together multiple, concurrent orders during customer rushes, including dinner and lunch hours.
  • Safely operated ovens, fryers and grills to prevent injuries and accidents.
  • Sanitized workstation at end of shift to prevent foodborne illnesses.
  • Made all meals in accordance with company standards and requirements.
  • Assisted with training and development of new talent.
  • Followed recipes to maintain restaurant standards and satisfy customers.
  • Properly garnished and arranged orders on plates and trays.
  • Adhered to all regulatory standards regarding safe and sanitary food prep.
  • Collaborated with team to deliver timely service of items.
Education and Training
: Business Administration And Management, Expected in
Zane State College - Zanesville, OH
GPA:
  • Completed professional development in Excel.
  • Major in Business Management
  • Completed coursework in Accounting, Statistics, Micro and Macro economics.
  • Trio Member
High School Diploma: , Expected in 03/2018
Mid-East CTC, Adult Education - Zanesville, OH
GPA:
  • Completed professional development in STNA, to receive my high school diploma.

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Resume Overview

School Attended

  • Zane State College
  • Mid-East CTC, Adult Education

Job Titles Held:

  • Assistant Manager
  • Assistant Manager
  • Crew Member

Degrees

  • Some College (No Degree)
  • High School Diploma

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