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assistant manager resume example with 3+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Dedicated Assistant Manager with experience managing 12 employees. Leads by example, Coaches/role plays with employees, providing exceptional customer service 10+ years, Retail management 1 1/2 years, has done inventory, sales focused, hits weekly goals,

Meticulous merchandising professional adept in merchandising plan development and seasonal promotions illustrated over 1 1/2 years in Visual Merchandiser roles. Creative and hardworking with demonstrated success in driving sales through artistic visual displays. Also weekly price changes.

Multi-tasking Manager well-known for creating positive, fun workplace, running contest, interviewing, scheduling, motivational approach and upbeat nature. Skilled in training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Skills
  • Training
  • In-Store Event Promotion
  • Visual Merchandising
  • Sales and Marketing
  • Cash Register Operations
  • Loss prevention
  • Coaching and mentoring
  • Sales Training
  • Product Knowledge
  • Strategic Planning
  • Customer service
  • Sales Goals
  • Stocking and replenishing
  • POS Systems
  • Credit card processing
  • Reports and documents
  • Scheduling
  • Key Performance Indicators (KPIs)
  • Recruiting and Interviewing
Work History
Assistant Manager, 01/2020 to Current
Securitas Security Services Usa, Inc.Carol Stream, IL,
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Coached team on effective upselling and cross-selling methods.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Counted cash in register drawer at beginning and end of shift.
  • Processed POS transactions, including checks, cash and credit purchases refunds
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Replenished sales floor merchandise and organized shelves, racks, etc..
  • Supervised team of up to 4-5 merchandising employees and monitored adherence to company standards..
Pt Manager , 02/2019 to Current
Ascena Retail GroupRollingwood, TX,
  • Keep up on social media and online sources for our company
  • Supervised team of up to 4 merchandising employees and monitored adherence to company standards.
  • Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions.
  • Updated pricing and signage to complete product displays and educate customers.
  • Bra fits
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Counted cash in register drawer at beginning and end of shift.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Prepared and submitted end-of-shift reports using Backoffice.
  • Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
Freight Associate, 03/2018 to 01/2019
Ollie's Bargain OutletKissimmee, FL,
  • Assisted in loading and unloading merchandise from delivery trucks while maintaining safety
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Increased customer satisfaction by resolving Product issues.
  • Counted cash in register drawer at beginning and end of shift.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Trained as cashier and provided back-up coverage to provide customers with optimal support.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Worked with Freight manager to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
  • Worked closely with Freight manager to solve problems and handle customer concerns.
Education
High School Diploma : , Expected in 04/2007
Seymour Christian Academy - Seymour, iN,
GPA:
Na : , Expected in 08/2012
Ivy Tech Community College of Indiana - Bloomington, iN,
GPA:

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Resume Overview

School Attended

  • Seymour Christian Academy
  • Ivy Tech Community College of Indiana

Job Titles Held:

  • Assistant Manager
  • Pt Manager
  • Freight Associate

Degrees

  • High School Diploma
  • Na

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