LiveCareer-Resume

assistant manager resume example with 4+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Over seven years of customer service and reliable customer relations, very skilled and professional. Looking for a great place where I can utilize my education and work foundation to positively contribute to the success of the company.Skilled multitasker and can work effectively under pressure without much supervision. Managed large teams and helped hire and train individuals in all aspects of customer service. Passionate on delivering amazing customer experiences and creating bonds to help ensure client retention.

Skills
  • Operating systems
  • MacOS and Windows
  • Communication and collaboration
  • Skype and Zoom
  • Presentation software
  • PowerPoint
  • Spreadsheets
  • Excel and Google spreadsheets
Experience
07/2021 to Current
Assistant Manager Jason's Deli Lawrence, KS,
  • Managed front desk duties while also filling and selling memeberships at health studio. Greet customers daily and help with any questions or concerns.
  • Helped order office supplies and merchandise, supplements and apparel.
  • Answer phones on daily basis and make outbound calls to properly inform potential prospects or leads about our health studio.
  • Book appointments on daily basis and contribute to making over 70 calls daily to ensure leads are properly addressed in a timely manner.
  • Train all staff members on new products or programs available.
  • Helped create supplement chats for over 80+ franchises all over zoom calls to elaborate and teach on importance of supplements and how to grow sales at studio.
  • Manage a team of 10 workers on daily basis. Help create new programs that will benefit and teach clients how to workout and maintain a healthy lifestyle.
  • Helped out clients fill out paperwork on daily basis while also scanning all paperwork onto computer system to ensure all accounts are up to date.
  • Ensure all new members learn about nutrition. Book 1ON1 appointments to measure BMI and talk about goals and habits.
  • In charge of all filing duties before changing computer systems. Filed over 15+ programs daily, set in alphabetical order to ensure all paperwork was scanned and accounts were valid.
  • Maintaining club standards in accordance with corporate Company policy and procedures to meet personal and team monthly, quarterly, and annual financial goals.
  • Work side by side with company CEO to ensure team is always task and up to date with company standards and met sales monthly and quarterly goals.
  • Developed and trained all new staff hired on board.
05/2018 to 06/2019
Marketing manager Clark Dietz Champaign, IL,
  • Supervise accounts payable to ensure timely payment invoices
  • Maintained consistent communication with district and regional managers in regards to all business matters
  • Oversaw the recruiting, interviewing and hiring of new staff
  • Generated leads by cold calling local businesses, and effectively presenting marketing and advertising products to enhance the work place
  • Support delivery of monthly sales targets creating new marketing ideas to generate more traf c into the club
  • Applauded for outstanding leadership and employee skills
  • Maintaining club standards in accordance with corporate Company policy and procedures to meet personal and team monthly, quarterly, and annual nancial goals
  • Text
  • LA Fitness INTERNATIONALLA Fitness INTERNATIONAL — Membership director
  • Forever BeautyForever Beauty — Sales accociate
  • EDUCATIONEDUCATION desert mirage high schooldesert mirage high school
  • LANGUAGESLANGUAGES
04/2017 to 05/2018
Sales Associate Transperfect Dallas, TX,
  • Helped new customers pick plans accordingly, helped marketing by going business to business to promote our brand
  • Took customers on tours of the facility and demonstrated workout regimens to help create urgency to adhere new clients
  • Promoted healthy living by hosting tent events where people can measure BMI percentage and learn about healthier choices
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Collected payments and provided accurate change.
  • Worked with fellow sales team members to achieve group targets.
  • Built and maintained relationships with peers and upper management to drive team success.
10/2016 to 04/2018
Sales Associate Transperfect Denver, CO,
  • Helped set appointments for returning clients
  • Created innovative ideas that enticed new clients
  • Educated clients about different product knowledge prior to making sell
  • Made sure clients understood policies when it came down to return or exchanges
  • Made sure inventory and store were always to high-grade standards to give our customers the best experience
  • Collected payments and provided accurate change.
  • Developed trusting relationships with customers by making personal connections.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Increased purchase amounts by cross-selling with similar products.
Education and Training
Expected in 05/2013 to to
High School Diploma:
Desert Mirage High School - Thermal, CA
GPA:

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Resume Overview

School Attended

  • Desert Mirage High School

Job Titles Held:

  • Assistant Manager
  • Marketing manager
  • Sales Associate
  • Sales Associate

Degrees

  • High School Diploma

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