assistant manager resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Knowledgeable in international environmental and human rights issues, with over 20 years of office and field experience in Africa, he is able to handle both technical and administrative issues. He has good analytical, anticipatory and problem-solving skills and can work on a variety of issues in a team environment or independently. He is proficient in data collection and processing, project management and evaluation; he also has good experience in development assistance issues oriented towards least developed countries.

  • Data Modeling Abilities
  • capacity building skills
  • Experience With Analytics
  • Supervision & Leadership
  • Computer Skills
  • Planning & Organizing
  • Friendly, Positive Attitude
  • Team Building
  • Critical Thinking
  • Problem Resolution
  • Team Management
Assistant Manager, 10/2022 - Current
Ace Parking Management, Inc. Redondo Beach, CA,
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Produced thorough, accurate and timely reports of project activities.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
Technical Advisor, 04/2021 - 10/2022
Medidata Solutions Boston, MA,
  • Provide technical support to the Center of Excellence for Land and Environmental Issues (NELGA);
  • Provide technical support in the conduct of national and regional policy on land and environmental governance and dialogues with other stakeholders;
  • Support networking and exchanges with universities, research institutions and other networks in Africa;
  • Support the establishment of a community of practice for experts, policy makers and practitioners on land and environmental issues;
  • Supporting training, education and fellowship activities on land and environmental governance;
  • Support the knowledge management department;
  • Support geography departments in partner universities to facilitate information and knowledge exchange;
  • Coordinate research activities;
  • Represent the region covered in international meetings;
  • Report on its activities to the GIZ ;
  • Assist in the implementation of the monitoring and evaluation system, data collection and general reporting.
ILO National Expert on Child Labor & Domestic Work, 11/2019 - 03/2021
Icf International, Inc Minneapolis, MN,
  • In collaboration with partners and direct beneficiaries, ensure all steps related to the implementation and monitoring of project activities;
  • Ensure the preparation, monitoring and updating of work plans from a results-based management perspective;
  • Identify, propose and guide the work of external, national and international collaborators involved in project activities;
  • Prepare narrative and financial reports on the progress of activities while taking into account the requirements of the donor and the ILO;
  • Organize and participate in conferences, seminars, workshops, training sessions and meetings;
  • Carry out missions to the target regions of the project;
  • Monitor the project's budget implementation and make necessary recommendations;
  • Establish and maintain excellent working relationships with project parties, providing support for official communication and information exchange;
  • Perform other duties as required by the project activities or as assigned by the supervisor.
Training & Research Officer, 08/2018 - 10/2019
Seasons Hospice & Palliative Care Bristol, PA,
  • Elaborate commercial proposals such as responses to calls for tender and other client requests;
  • Validate the qualitative and quantitative research methodologies proposed for the realization of studies;
  • Lead the company's marketing policy and participate in the development of new service lines;
  • Develop and grow the relationship with clients;
  • Prepare the company's reports;
  • Execute contracts won by the company at the request of the General Manager (training, studies, project monitoring and evaluation, etc.);
  • Carry out research work within its area of expertise;
  • Participate in the recruitment of new consultants in the company;
  • Propose solutions to meet the competition in its field of activity;
  • Develop strategies to assist in targeted business development on a national and international scale.
Project Manager, 06/2017 - 07/2018
International Bureau For Children Rights (IBCR) City, STATE,
  • Ensure quality programming: develop projects, operational strategies, mobilize resources, design business plans, plan operational budgets, ensure implementation of activities, and prepare narrative and financial reports;
  • Represent the office at national and international meetings, communicate and conduct advocacy;
    Ensure the selection and technical monitoring of institutional standards;
  • Recruit, manage, supervise and coordinate national and international staff and consultants deployed in the DRC;
  • Oversee the organizational side of the office;
  • Develop and oversee the communication strategy;
  • Advocate for IBCR's organizational values;
  • Maintain quality contact with institutional partners and donors;
  • Manage all administration, finance, human resources and logistics of the office;
  • Maintain a good working relationship with headquarters and seek expertise from headquarters as needed.
Executive Director, 02/2014 - 06/2017
New Generation Development Consulting City, STATE,
  • Identify the calls for tender and prepare the responses in collaboration with the Office teams;
  • Analyze client needs according to the technical and functional criteria established by the Office;
  • Organize the work of the Office and supervise all teams in order to meet quality and deadline objectives;
  • Continuously evaluate the technological tools available to the teams and keep abreast of new tools available on the market:
  • Coordinate training and ensure the quality of training given to staff to keep them at the top;
  • Represent the office in business meetings;
  • Coordinate internal discussions on strategy, policy and organizational issues;
  • Monitor the overall process of activities conducted by the Office.
Sub Regional Project Coordinator, 10/2006 - 01/2014
International Labour Organisation -ILO City, STATE,
  • Ensure the implementation of project activities in the different beneficiary countries;
  • Monitor the progress of the project and activities;
  • Assist the tripartite constituents of the beneficiary countries in the development of national standards for the promotion of basic work programs, social dialogue activities, and the fight against child domestic labor;
  • Develop and implement annual work plans;
  • Facilitate meetings, seminars, and workshops in different countries;
  • Represent the project in meetings and forums at the national level;
  • Participate in debates, audio-visual programs, conferences and public events that can contribute to the knowledge and dissemination of core labor standards;
  • Identify problems and propose solutions;
  • And other tasks that the Senior Technical Advisor may request.
Policy Officer, 07/2001 - 09/2006
Centre For Environment And Development City, STATE,
  • Ensure the follow-up of the integrated environmental management actions planned by the organization through: research, advocacy, technology transfer, capacity building through participatory approaches, partnership programs and networking with academic institutions and local governments;
  • Conduct situational studies for advocacy with policy makers;
  • Provide legal assistance to families who are victims of infractions or land grabbing by individuals or private entrepreneurs;
  • Develop and implement advocacy programs for the inclusion of indigenous peoples' concerns in national policies, strategies and laws (land, forestry, hunting, conservation, environment, etc.);
  • Promote community-based justice through the training of customary courts and justice and peace commissions;
  • Supervise/conduct research needed to support the project;
  • Supervise the work of consultants and volunteers, and accompany communities in the preparation and follow-up of community forest application processes.
Education and Training
3rd Cycle Inter-University Diploma in Fundamental Laws: Environmental Laws & Human Rights , Expected in 12/2006
Unversity of Nantes - Nantes, France,
Status -
Master in Private Law: Private Law, International Law, Expected in 06/2000
UNiversity of Yaoundé 2 - Yaoundé 2-Soa,
Status -
Bachelor in Law: Public Law, Private Law, Common Law, Expected in 06/1999
University of Yaoundé 2 - Soa - Yaoundé 2 - Soa, Cameroon,
Status -
English :
Negotiated :
French :
Full Professional:
Negotiated :
Spanish :
Negotiated :
Additional Information

Below are the titles of the main works I have done in my professional career:

  • Basic course on children's rights and child-friendly practices for schools, police, justice and social work in the Democratic Republic of Congo;
  • Operational guide for the supervision of child protection interventions for the PEPVS squads of the Congolese National Police;
  • Implementation of the WASH in Schools Program: A Methodological Guide;
  • Technical and Socio-Economic Feasibility Study of the WASH in Schools Initiative in Partner Schools of the UNICEF-funded Inclusive Education Project;
  • REDD+ in Cameroon: A simplified guide for indigenous women and girls, traditional and community leaders;
    Report on the analysis of the situation of children's rights in Cameroon in 2016;
  • Evaluation Report of the International Plan of Action for Cameroon Country Strategic Program 2013-2017;
  • Final Evaluation Report of the Project to Support the Improvement of the Quality of Education and Protection Services for Refugee Children in Mbilé and Timangolo - Cameroon;
  • Civil Society and Private Sector Position Paper for the Evaluation of the Implementation of the VPA-FLEGT in Cameroon;

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Resume Overview

School Attended

  • Unversity of Nantes
  • UNiversity of Yaoundé 2
  • University of Yaoundé 2 - Soa

Job Titles Held:

  • Assistant Manager
  • Technical Advisor
  • ILO National Expert on Child Labor & Domestic Work
  • Training & Research Officer
  • Project Manager
  • Executive Director
  • Sub Regional Project Coordinator
  • Policy Officer


  • 3rd Cycle Inter-University Diploma in Fundamental Laws
  • Master in Private Law
  • Bachelor in Law

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