Assistant Manager resume example with 6+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Results-focused supervisor offering [Number] years of experience leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in effective handling of service issues and customer communications. Talented Assistant Manager with excellent conflict resolution skills and more than [Number] years of experience. Highly effective and knowledgeable at providing outstanding customer satisfaction. Versed in [Software] operations and proficient in POS system operation. Proactive [Industry] manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assist senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Skills
Employee performance evaluations
Issue resolution
Staff management
Recruiting and interviewing
Business planning
Cost control
Project management
Business development
Staff supervision
Training
Work History
Assistant Manager, 08/2019 - Current Silverspot Cinemas – Brookfield, WI,
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Submitted reports to senior management to aid in business decision-making and planning.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Trained team members in successful strategies to meet operational and sales targets.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Increased sales revenues by [Number]% over [Timeframe] by promoting complementary products and educating customers about store promotions.
Assistant Derictor , 04/2016 - Current The Cliffs Resort – Pismo Beach, CA,
Instituted [Task] to contribute to long-term plans for organization business processes.
Engaged client executives to assess strategic business needs and challenges and translate business strategy into human capital opportunities with business impact.
Offered data-driven recommendations aligned with overall company strategies and prioritized process improvement initiatives.
Supervised production planning while using appropriate tools and analysis for smooth production output.
Created scheduling reports in [Software] system to efficiently and effectively move product and adhere to shipping commitments.
Tracked customer shipment requirements to improve customer satisfaction while increasing service efficiencies.
Converted community contacts into potential clients through networking, consistency and credibility.
Conducted training and change management processes to improve operations.
Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision.
Bartender, 02/2018 - 05/2019 The Cliffs Resort – Pismo Beach, CA,
Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Generated higher ticket averages by training [Number] employees on suggestive up-selling techniques.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Developed new signature cocktails to support bar marketing brand and increase profits.
Managed accurate register and produced daily sales reports backing up inventory usage numbers.
Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
Took customer orders and capitalized on opportunities to sell special beverage and food options.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
Decreased waste by [Number]% through creating and following strict recipes and measurements for drinks.
Poured and prepared mixed drinks for over [Number] customers daily and created new libations drawing in clientele.
Received over [Number] beverage orders nightly from wait staff and delivered beverages to guests while keeping up with bar orders.
Stayed up-to-date on state laws regarding alcoholic beverage services and maintained [Number]% compliance for inspections.
Bartender, 03/2014 - 11/2015 The Shady – City, STATE,
Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Generated higher ticket averages by training [Number] employees on suggestive up-selling techniques.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Managed accurate register and produced daily sales reports backing up inventory usage numbers.
Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Developed new signature cocktails to support bar marketing brand and increase profits.
Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
Decreased waste by [Number]% through creating and following strict recipes and measurements for drinks.
Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
Received over [Number] beverage orders nightly from wait staff and delivered beverages to guests while keeping up with bar orders.
Managed $[Amount] in cash with no losses on regular days with totals of more than $[Amount] in revenue during special promotions or sporting events.
Education
High School Diploma: , Expected in 06/2000 - Lakeland High School - Rathdrum Id, GPA:
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