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assistant manager resume example with 6+ years of experience

Jessica Claire
Assistant Store Manager
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 30 staff members.
Skills
  • Time Management (3 years)
  • Sales Experience (3 years)
  • Customer Service (3 years)
  • Writing Skills (5 years)
  • Computer Skills (5 years)
  • Communications (6 years)
  • Tutoring
  • Math
  • Databases
  • Food Preparation
  • Bookkeeping
  • Account Management
  • Cleaning
  • Assistant Manager Experience
  • Microsoft Excel
  • Cooking
  • Restaurant Experience
  • Certifications and Licenses
  • ServSafe
  • Professional Skills
  • Money/Math Skills: Competent
  • Shift Coverage
  • Managing Multiple Priorities
  • Directing Team Members
  • Scheduling and Coordinating
  • Food Safety and Quality
  • Answering Customer Questions
Work History
10/2021 to Current
Assistant Manager Eegee's Gilbert, AZ,
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
  • Helped with planning schedules and delegating assignments to meet coverage and service demands
  • Created employee schedules to align coverage with forecasted demands
  • Developed strategy to increase sales and drive profits
  • Recognized staff for contributions to company success to foster engagement and increase productivity
  • Managed over 45 customers and employees per day.
07/2017 to 10/2021
Crew Member Checkers Drive-In Restaurants, Inc. Social Circle, GA,
  • Exact number of items ordered by each customer, working on several different orders simultaneously
  • Prepare and serve beverages such as coffee and fountain drinks
  • Order and take delivery of supplies
  • Take food and drink orders and receive payment from customers.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals and collected payments
  • Provided excellent customer service by greeting customers and meeting quality expectations
  • Assisted other team members to achieve goals
  • Stocked shelves to organize aisles in assigned department
  • Worked well with teammates and accepted coaching from management team
  • Conducted various administrative duties and errands
  • Escalated problems or complaints to relevant supervisor or manager for resolution
  • Prepared products following restaurant, health and safety standards and procedures
  • Kept food preparation area, equipment and utensils clean and sanitary
  • Addressed guest needs, questions or concerns to create optimum experience onboard
  • Trained new team members on procedures, customer service and sales techniques
  • Became familiar with products to answer questions and make suggestions
  • Increased sales by 10%

08/2016 to 05/2017
Math Tutor Diamond Ranch Academy Saint George, UT,
  • Collaborate with students, parents, teachers
  • To determine student needs develop tutoring plans or assess student progress
  • Schedule tutoring appointment with students
  • Assess students progress throughout tutoring sessions
  • Develop teaching or training materials, such as handouts
  • Study materials, or quizzes
  • Organize tutoring environments to promote productivity and learning
  • Teach students study skills, note-taking skills and test-taking strategies.
  • Tutored 40 students per week in private sessions using detailed lesson plans
  • Conducted group tutoring sessions to help students engage active learning and critical thinking skills
  • Explained math concepts in caring and encouraging environment to help kids thrive and learn
  • Created study guides and plans for student exam preparation based on self-designed practice tests and school curricula
12/2014 to 05/2015
Secretary/Bookkeeper Fairfield County School District Winnsboro, SC,
  • Responded to emails and other correspondence to facilitate communication and enhance business processes
  • Updated spreadsheets and created presentations to support executives and boost team productivity
  • Recorded and tracked operational expenses to identify and eliminate wasteful spending
  • Maintained daily report documents, memos and invoices
  • Scheduled appointments and conducted follow-up calls to clients
  • Created and updated records and files to maintain document compliance
  • Managed over 50 customer calls per day
Education
Expected in 04/2017
Associate: Art
Otero Junior College - La Junta, CO
GPA:
Expected in 05/2012
High school diploma or GED:
Otero Junior College - La Junta, CO
GPA:
Certifications

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Resume Overview

School Attended

  • Otero Junior College
  • Otero Junior College

Job Titles Held:

  • Assistant Manager
  • Crew Member
  • Math Tutor
  • Secretary/Bookkeeper

Degrees

  • Associate
  • High school diploma or GED

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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