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assistant manager resume example with 7+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Skills
  • Employee performance evaluations
  • Recruiting and interviewing
  • Budgeting
  • Sales growth
  • Employee scheduling
  • Training
  • Staff supervision
  • Cost Control
  • Strategic planning
  • Project Management
  • Financial Management
  • Business planning
  • Operations management
  • Budget Control
  • Quality Assurance
  • Department Oversight
  • Training Management
  • Monitoring Food Preparation
  • Problem Solving
  • Equipment Maintenance and Repairs
  • Supply Ordering and Management
  • Engaging with Diverse Customers
  • Locating Merchandise
  • Brand Promotion
  • Excellent Written and Verbal Communication
  • Store Policies and Procedures
Work History
03/2022 to Current
Assistant Manager Advent Software Jersey City, NJ,
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Developed organizational structure to outline and direct rules, roles and responsibilities.
03/2021 to 06/2022
General Manager Domino's Pizza Suamico, WI,
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Prepared annual budgets with controls to prevent overages.
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Managed budget implementations, employee evaluations and contract details.
  • Developed effective business plans to align strategic decisions with long-term objectives.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
  • Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
  • Boosted productivity consolidating material planning, data collection, payroll and accounting programs into one system.
09/2019 to 02/2021
Assistant Store Manager Titlemax, Inc. Texarkana, TX,
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
09/2014 to 07/2019
Assistant Manager Advent Software Kaysville, UT,
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Developed strategy to increase sales and drive profits.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Strengthened operational efficiency to remain cost-effective while maintaining quality service.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Monitored security to protect employees, customers and property.
Education
Expected in to to
No Degree: Pharmacy Technology
Penn Foster College - Scottsdale, AZ
GPA:
Expected in to to
Basics:
Howard College - Big Spring, TX
GPA:
Expected in 05/2016 to to
High School Diploma:
Grape Creek High School - San Angelo, TX
GPA:
Certifications
  • ServSafe License - 2019
Languages
Spanish:
Native or Bilingual
Negotiated:

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Resume Overview

School Attended

  • Penn Foster College
  • Howard College
  • Grape Creek High School

Job Titles Held:

  • Assistant Manager
  • General Manager
  • Assistant Store Manager
  • Assistant Manager

Degrees

  • No Degree
  • Basics
  • High School Diploma

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