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assistant manager resume example with 12 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
  • I have been an American Red Cross Certified Lifeguard since 2009 and maintained that certification to this present day that have drastically changed, requiring bi-yearly, rigorous re-certification courses. 
  • I was a swim lessons instructor from 2009 to 2015 in accordance with Swim Lessons University and the El Dorado Hills Community Services District. During that time I instructed private and group lessons of varying age levels on how to improve their swimming ability.
  • I was a head lifeguard for 3 years at the El Dorado Hills Community Services District, which required me to do mandatory reporting of incidents/accidents, paperwork completion, assist on weekly training's for staff members and daily, direct supervision of 7-8 lifeguards, a cashier and facility maintenance personnel.
  • I am currently an Assistant Aquatic Manager at the El Dorado Hills Community Services District, which requires me to complete schedules for staff members, edit and run our online website, directly oversee staff members and head lifeguards and assist in filling roles on the pool deck when needed.
  • I am currently attending Folsom Lake College, where I have received my AA in General Sciences. I am working on transferring / the completion of a Bachelors degree so I can transfer to a college for Nursing.
Skills
  • Employee performance evaluations
  • Strategic planning
  • Customer service
  • Recruiting and interviewing
  • Natural leader
  • Basic administrative knowledge
  • Staff training and development
  • Inventory management
  • Personable
  • Credit card transactions
  • Data entry 
  • Cash register familiarity
  • Friendly demeanor
  • Opening and closing procedures
  • Active listening skills
  • Strong work ethic
Education
Folsom Lake College Folsom, CA Expected in 2016 Associate of Science : General Sciences - GPA :

Currently working on the completion of a Bachelors in Math and Sciences in order to apply to colleges for Nursing.

Work History
Smart & Final Inc. - Assistant Manager
Oakland, CA, 01/2018 - Current
  • Recruited, interviewed and hired over 30 staff members who would bring passion and dedication to the positions at hand.
  • Trained over 40 lifeguards American Red Cross Lifesaving, American Red Cross Life guarding and California Title 22 1st Responder Guidelines over the period of 2 years.
  • Devised, scheduled and lead weekly in-service training for all lifeguard and swim instructors at our facility.
  • Immediately addressed problems with customers to promote quick and successful resolution.
  • Operated a cash register for cash, check and credit card transactions.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
  • Alerted customers to upcoming sales events and promotions.
  • Responded to customer concerns with friendly and knowledgeable service.
  • Strategically scheduled team members to maintain optimal staffing levels at all times using an online scheduling database.
County Of Roanoke Virginia - Head Lifeguard
Roanoke, VA, 04/2015 - 01/2018
  • Promoted a safe and interactive environment for facility patrons and staff members.
  • Assisted in training's for all lifeguard and swim instructor staff at weekly in-service training's.
  • Daily overseeing of an aquatic staff of 7-8 lifeguards, cashier and maintenance staff.
  • Directed and assisted team members in learn to swim classes to ensure customer satisfaction and swimming growth for children ages 3 - 12.
  • Explained the use of exercise equipment to all participants, prioritizing safety at all times.
  • Promoted fitness  programs such as the youth and adult swim team programs.
  • Measured clients’ overall fitness by completing comprehensive evaluations and physician clearances via daily swim assessments.
  • Developed challenging and effective workouts to meet specific customer needs during our early morning masters swim.
  • Analyzed departmental documents for appropriate distribution and filing.
  • Worked with clients to improve their overall endurance, strength, flexibility and balance during our swim lessons programs.
City Of Charleston - Certified Lifeguard
Charleston, WV, 05/2009 - 04/2015
  • Promoted a safe and interactive environment for facility patrons and staff.
  • Cultivated positive relationships with class participants by teaching a variety of challenging and entertaining group swim lessons.
  • Direct supervision of the patrons of all age levels at an outdoor aquatic facility.
  • Coordinated and taught swimming lessons to children aged 3 to 12 years old.
  • Immediately reported any damaged or broken equipment.
  • Worked directly with head lifeguards and aquatic management staff to ensure proper and constant patron surveillance.
  • Attended weekly in-service training's to maintain my lifesaving certifications with an attendance rate of 95% over 6 years.
Accomplishments
  • Boy Scouts of America Eagle Scout since 2011.
  • American Red Cross Certified Lifeguard since 2009.
  • American Red Cross Certified Lifeguard Instructor since 2016.
  • Associated Degree at Folsom Lake College for General Sciences since 2016.
  • Nationally Registered EMT of California Class taken at Folsom Lake College in 2015. (Test taken in 2015, certification expired in May of 2017)

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Resume Overview

School Attended

  • Folsom Lake College

Job Titles Held:

  • Assistant Manager
  • Head Lifeguard
  • Certified Lifeguard

Degrees

  • Associate of Science

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