assistant manager resume example with 1+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Bachelor Of Science: Kinesology , Expected in 05/2023
Northwest Vista College - San Antonio, TX
: , Expected in 07/2022
John harlan highschool - San Antonio, Antonio, TX
GPA: 9, A and B honor roll throughout my highschool years, I had the opportunity to take Duaal credit classes as well as college classes, I scored a 1100 on my SAT Northwest vista | San
Professional Summary

I’m an experienced employee who loves to create outfits and style. I have worked at forever 21 which was my first job in California while visiting my dad I loved to shop as well as make stories with the outfits to sell to people. My mom had a business of reselling clothes and furniture so before my first job I helped her with that while the pandemic happened. I helped her style clothes and get good reviews for her to continue growing. I’m easy going and love meeting new people everyday it’s so awesome to see what kind of style people have. It means so much to me when I’m able to help them pick out a great outfit and have them feeling confident.

  • Customer service, Leadership, Communication skills, Supervising experience, Time management, English, Food service,
  • Management, Analysis skills
  • Scheduling and Coordinating
  • Managing Multiple Priorities
  • Administration and Reporting
  • Shift Coverage
  • Hiring and Developing
Work History
Assistant Manager, 07/2022 to Current
Mg PropertiesRedmond, WA,
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Achieved recognition for contribution to store success by optimizing sales.
Shift Leader, 01/2022 to 06/2022
Dough Boys Hr, LlcPikeville, KY,
  • Continually updated a leadership resume and honed skills by participating in various management trainings
  • Provided customer service and was involved in training 2 new team members each month
  • Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of 30% annually
  • Managed the work of 3 employees, increasing crew efficiency by 50%.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Enforced company policies and regulations with employees.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
Shift Manager, 04/2021 to 12/2021
Bojangles' Restaurants, Inc.West Columbia, SC,
  • Trained and mentored new employees to maximize team performance.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.

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Resume Overview

School Attended

  • Northwest Vista College
  • John harlan highschool

Job Titles Held:

  • Assistant Manager
  • Shift Leader
  • Shift Manager


  • Bachelor Of Science

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