Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Reliable, personable person who works well in a collaborative and fast paced environment, yet thrives on personal achievement.

Motivated and driven to work in a positive, growing environment, strong organizational, analytical, problem resolution and follow-up skills.

  • Knowledge of Identification Regulations
  • Craft Beer Knowledge
  • Beverage Expertise
  • Sales strategy
  • Cash Handling
  • Item promotion
  • Bartending prowess
  • Recruiting a
  • Training
  • Sales growth
  • Financial Management
  • Staff Management
  • Operations management
Work History
09/2020 to 12/2020 Assistant Manager The Buckle | Orange Park, FL,

Created organization for inventory control, merchandising, financial reports.

Verified inventory count

02/2020 to 06/2020 Cocktail Waitress American Homes 4 Rent | Norcross, GA,
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Built solid rapport with many frequent patrons to cultivate guest loyalty.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Communicated with guests to record orders and assess needs.
  • Collected orders and relayed them to bartenders quickly and accurately.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Maintained clean and organized bar area, including bar tables and chairs.
  • Anticipated guest needs and provided proactive service.
  • Assisted with bartending duties during high-volume shifts.
  • Maintained accuracy and efficiency when processing sales transactions.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
06/2019 to 12/2019 Executive Assistant Self Regional Healthcare | Greenwood, SC,
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.
  • Updated executives on changing business needs by thoroughly documenting internal and client meetings.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
03/2019 to 05/2019 Hostess Chili's Grill & Bar | City, STATE,
  • Documented reservations and communicated changes to guests.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Planned and executed guest parties by organizing menus, spaces and special requests.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Managed in-person and telephone guest inquiries, customer service requests and reservation bookings.
  • Informed servers of newly seated parties for speedy service.
  • Monitored seating area and checked restrooms every hour to keep spotless.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
Expected in 05/2017 High School Diploma | Legacy High School, North Las Vegas, GPA:
Expected in No Degree | Biology Colorado Mesa University, Grand Junction, CO GPA:
  • Member of Alpha Sigma Alpha
Expected in No Degree | Biology Miracosta College, Oceanside, CA GPA:

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Resume Overview

School Attended

  • Legacy High School
  • Colorado Mesa University
  • Miracosta College

Job Titles Held:

  • Assistant Manager
  • Cocktail Waitress
  • Executive Assistant
  • Hostess


  • High School Diploma
  • No Degree
  • No Degree

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