Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Multi-talented & detail focused with 5+ years of experience boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on effective sales methods. A punctual individual with resourceful communication skills, successful at resolving complex issues by working closely with employees, suppliers and customers.

  • Sales monitoring
  • Product and service knowledge
  • Retail operations management
  • Marketing tactics
  • Time Management
  • Graphic and Media Design
  • Customer assistance
  • Cash management
  • Food safety understanding
  • Menu memorization
  • Safe food handling
  • Quality control
  • Liquor, wine and food service
  • Price memorization
Assistant Manager, 05/2017 to 02/2019
The Cleaning AuthorityNewport News, VA,
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Planned and prepared workflow schedules.
  • Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Organized personal and professional calendars to streamline office communications, scheduling and initiatives.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Greeted clients, assisting operations by performing entrance interview tasks to determine need.
  • Responded to customer inquiries by phone, email and in person.
  • Sanitized workstations and salon equipment to reduce risk of infection.
  • Set up workstation and treatment room with products, equipment and supplies to facilitate services .
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
Cashier/Grill Cook, 03/2015 to 10/2016
Spectrum HealthAllendale, MI,
  • Reviewed quality standards and verified continuous application throughout kitchen environment.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Assisted in preparation of menu items such as steaks, burgers and sandwiches.
  • Grilled various cuts of meat and seafood items to meet customer specifications and food handling standards.
  • Distributed prepared food to servers in efficient manner.
  • Cooked all food to order ensuring adherence to company quality standards.
  • Maintained cleanliness and organization of all line workstations.
  • Supported other kitchen team members when needed.
  • Weighed, measured and mixed ingredients to follow recipes and create dishes.
  • Garnished and arranged plated meals.
  • Chopped, diced and sliced ingredients for stir-fries, salads and appetizers.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Safely operated ovens, grills and other kitchen equipment to minimize accidents.
  • Set up work stations prior to restaurant opening to improve speed during busy periods.
  • Sanitized workstation before and after shift to prevent illness and food contamination.
  • Used industrial cleaning equipment to quickly complete custodial tasks.
  • Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
  • Organized custodial closets to easily find equipment and supplies.
  • Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
  • Performed deep cleaning duties such as floor buffing, carpet cleaning, duct cleaning and wall washing on [Timeframe] basis.
  • Responded promptly to requests to clean and sanitize areas after accidents.
Cook Shift Leader, 04/2019 to 12/2019
The Del Monte LodgeSaratoga Springs, NY,
  • Kept stations stocked and ready for use to maximize productivity.
  • Washed, sliced, peeled and cut various foods to prepare for cooking or serving.
  • Inventoried kitchen sections and refilled supplies.
  • Double-checked plated meals for any last minute changes before sending to dining room.
  • Cooked food following specific measurements and recipes.
  • Prepared food in the morning and before services started.
  • Completed workstation set up and break down, properly disposing of leftover food.
  • Observed and tested food to determine whether food was cooked sufficiently and according to recipes.
  • Monitored culinary standards and operational guidelines, including kitchen areas, food preparation and facility conditions.
  • Stood in for other members of the kitchen staff.
  • Filled specialized menu orders.
  • Discussed safe operations of kitchen equipment, regulating temperatures and cooking times.
Bartender, 07/2018 to 01/2020
CheeksCity, STATE,
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
Education and Training
: Esthiology, Expected in
The Avenue Academy, A Cosmetology Institute - Albuquerque, NM

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School Attended

  • The Avenue Academy, A Cosmetology Institute

Job Titles Held:

  • Assistant Manager
  • Cashier/Grill Cook
  • Cook Shift Leader
  • Bartender


  • Some College (No Degree)

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