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assistant manager resume example with 15+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Highlights
Microsoft Office, New Innovations, National Resident Matching Program, ERAS, ECFMG, AAMC, FRIEDA, ACGME Case Log System and American Board of Orthopaedics Surgeons system.
Accomplishments
Experience
07/2014 to Current Assistant Manager Coffee And Bagel Brands | , ,
  • Provide competent and organized assistance to the Senior Associate Dean, Director, and Manager of House Staff Affairs with regard to the Graduate Medical Education standards and ensures compliance with policies of the Mount Sinai Health System.
  • Oversight and accountability for graduate medical education programs involving residents and fellows in various medical and surgical specialities.
  • Maintaining good working relationships and communication with residency program directors and preceptors and reporting on the quality of the resident experience and training.
  • Trains adminstrative staff with varying degrees of knowledge to effectively use the New Innovations and ACGME database systems Maintain benefits programs and inform house staff officers of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; obtaining and evaluating contracts; Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.
  • Sustain management guidelines by preparing, updating, and recommending human resource policies and procedures.
  • Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Perform routine office duties, such as answering phones and providing technical support Icahn School of Medicine at Mount Sinai - Graduate Medical Education.
10/2012 to 07/2014 Data Coordinator II | , ,
  • Provided competent and organized assistance to the Senior Associate Dean and Director with regard to the Graduate Medical Education standards and ensures compliance with policies of JCAHO, NYDOH, ACGME and RRC.
  • Interfaced with supervisors, department heads to discuss daily activity.
  • Trains staff with varying degrees of knowledge to effectively use the New Innovations and ACGME database systems.
  • Implemented the best practices in data management to ensure the integrity of the data, the quality of data processes and deliver analyzable or analyzed data to a variety of internal and external clients of the Medical Center.
  • Document, implement, maintain or recommend operating methods to improve processing, distribution, data flow, collection, database editing procedures according to the needs of the department and ACGME regulations.
  • Developed and maintained a comprehensive list of all systematically gathered data of relevance to the work of Graduate Medical Education and Dean's Office.
  • Prepares reports and presentations that presents data in user-friendly and accessible ways for various audiences.
  • Performed routine office duties, such as answering phones and providing technical support.
  • Performed other related duties.
02/2007 to 01/2013 Residency Program Coordinator Fred Hutchinson Cancer Research Center | , ,
  • Maintained close working relationship with the Graduation Medical Education Office and the Residency Office at Sinai, to remain compliant with all necessary requirements for all program residents, fellows and rotators, including appointment process and visa issues.
  • Directed and monitored all aspects of the Residency Review Committee's re-accreditation for the Residency Training Program as well as compliance with JCAHO, NYDOH, and ACGME.
  • Interact with residents, fellows, attending physicians, office staff, affiliate institutions, section chiefs and other hospital personnel all in an effort to maintain the integrity of the Orthopaedic Residency Education Program Full Administrative responsibility for tracking, documenting and reporting of educational activities for house staff.
  • Preserve and Amend Chairman/Program Director's calendar and distributes updates to appropriate staff Coordinated, developed and maintained the yearly master schedule and monthly rotations for all residents, fellows and all rotators.
  • Responsible for all residents on outside rotations.
  • Prepare and maintain the policy and procedure manuals for the Residency Program.
  • Coordinated all shadowing rotations, internships and physician assistant student rotations for physician assistant students, pre-med students, foreign physicians, and CEYE high school students Prepare all appropriate paperwork for incoming, transferring and terminating surgical House Staff, including coordination of contracts, memos, housing, beepers, scrubs, lockers, lab coats, etc.
  • Coordinated and Maintain the ACGME Hand Surgery, Foot and Ankle, Shoulder, Trauma, Spine, Physiatry and Urology Fellowships through the application process using the National Resident Matching Program, ASES and SF Match.
  • Maintained database and tracking system for above using New Innovations, ACGME ADS system, AAMC, VSAS, ECFMG and FRIEDA.
  • Implement evaluation systems for program curriculum, resident performance and staff teaching performance.
  • Directly responsible for planning, implementing and overseeing the recruitment process, including responding to all inquiries for application materials, maintaining computer database (ERAS), screening of all applications, organizing and actively participating in residency interviewing and selection, submission of final rank to NRMP (National Resident Matching Program), developing, implementing and managing recruitment activities and the writing and revision of recruitment materials.
  • Assisted designated faculty with selection and organization of Grand Rounds and other conferences for Orthopaedic Surgery department.
  • Ensures distribution of conference schedules to all necessary attendees Renewed the Continuing Medical Education Annual Grand Rounds Report Budgetary monitoring and maintaining records of expenses for various reporting Prepared and processed all check requests, petty cash vouchers, fund transfers, travel requests and reimbursement for residents, fellows and PA's Administered, proctor and track results of all in-training exams Tracked and analyzed the results of annual Board Certifying Exams Preserved and Modernized Physician Assistant Folders' and Vacation Coordinated the Annual Mount Sinai Medical Center Musculoskeletal Pathology Course Performed secretarial duties Performed special projects as requested.
02/2006 to 02/2007 Administrative Secretary / Residency Program Assistant Ascension Health | , ,
  • Interfaced with supervisors, department heads to discuss daily activity Maintained, Update and Send out Reminders for Grand Rounds and Course Curriculum Schedules Renewed the Continuing Medical Education Annual Grand Rounds Report Entered Attendance and Personnel Data into the New Innovations Program Preserved and Modernized Resident's Folders, Profiles and Vacation Prepared for the Interview Season Maintain and Update Spreadsheets: Lunches, Locations Coordinated with pharmaceutical representatives to sponsor lunches and maintain a schedule Prepared for ACGME Site Visit: organizing files and contributing information to complete the Program Information Form Prepared all incoming mail for the Director's signature and follow up Ordered all supplies on line for the dept.
  • Prepare travel and petty cash reimbursements.
  • Type all correspondence, Director's CV and any other required materials.
  • Coordinated Director's calendar and distributes updates to appropriate staff Prepared and followed up on purchase orders, change orders, check requests and petty cash vouchers Budgetary monitoring and maintaining records of expenses for various reporting Performed secretarial duties Performed special projects as requested.
Education
Expected in 1 1 to to Bachelors Degree | Social Science The College of New Rochelle, School of New Resources, , GPA:
Social Science
Affiliations
Skills
Administrative, ADS, benefits, interpersonal, conferences, contracts, clients, data management, database, designing, editing, filing, human resource, legal, Director, managing, materials, mail, Microsoft Office, Office, networks, organizing, Personnel, policies, presentations, processes, publications, quality, recruitment, relationship-building, reporting, secretarial, self motivated, Spreadsheets, teaching, technical support, answering phones, Type, workshops

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Resume Overview

School Attended

  • The College of New Rochelle, School of New Resources

Job Titles Held:

  • Assistant Manager
  • Data Coordinator II
  • Residency Program Coordinator
  • Administrative Secretary / Residency Program Assistant

Degrees

  • Bachelors Degree

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