assistant manager resume example with 12+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
Proactive Manager offering history of success over 12 years of experience, coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Adaptable team leader with stellar restaurant management history, motivational approach and upbeat nature. Skilled in training employees, handle daily planning, scheduling and customer service requirements. Assist senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Skills
Programmable logic controllers
Bilingual
Troubleshooting
Cost Control
Sales growth
Budgeting
Employee scheduling
Training
Strategic Planning
Recruiting and Interviewing
Employee performance evaluations
Maintenance Understanding
Work History
Assistant Manager, 07/2010 to Current Twice Daily – Cadiz, KY,
Kept business operations moving smoothly by drafting sales reports, coordinating staff schedules and managing opening and closing procedures.
Coordinated with inventory control to determine and manage inventory needs.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Diminished financial discrepancies by accurately recording and tracking expenses and income while organizing bank deposits and statements.
Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
Performed daily activities and inventory management to keep store operations running smoothly.
Supervised store opening and closing procedures, which included counting cash drawers and making bank deposits.
Provided informal coaching and support during any given day and assisted and supported store associates in all aspects of sales and customer service.
Assistant Manager, 01/2018 to 09/2021 Twice Daily – , TN,
Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Maintained compliance with company policies and procedures for food safety, sanitation and quality.
Hired and trained new employees focused on product, service and operational excellence.
Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
Boosted bar operational efficiency and profitability by mentoring team members on procedures and productivity strategies.
Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Trained new employees on proper protocols and customer service standards.
Developed and maintained exceptional customer service standards.
Reconciled daily sales, returns and financial transaction reports and prepared bank deposits.
Performed store opening and closing procedures, including setting up registers and checking products.
Utilized correct opening and closing procedures to start and end each day.
Trained and coached employees on company policies, best practices and store opening and closing procedures.
Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
Developed budgets and estimated labor costs.
Trained other employees in customer service, food safety and performance requirements.
Increased sales as a team and maintained sales balance throughout the months.
Assistant Manager, 05/2016 to 12/2017 Twice Daily – Dickson, TN,
Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Reviewed sales and gross profit reports to determine options for increasing market growth.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
Checked prices and calculated totals for accurate invoice processing.
Managed inventory team to achieve optimal productivity and inventory control.
Reviewed inventory to eliminate unnecessary expenses and provide optimal stock levels.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Education
Associate of Applied Science: Petroleum Technology, Expected in 12/2020 to Panola College - Carthage, TX GPA:
Double majored and worked full-time while attending college full-time
Associate of Applied Science: Natural Gas Production, Expected in 12/2020 to Panola College - Carthage, TX GPA:
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