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assistant manager resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Accomplishments
  • Supervised team of 50 staff members.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved by completing with accuracy and efficiency.
Skills
  • Recruiting and interviewing
  • Employee performance evaluations
  • Staff supervision
  • Strategic planning
  • Training
  • Sales growth
  • Negotiation
  • Consulting
Work History
Assistant Manager, 02/2018 to 04/2022
AbmTampa, FL,
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Increased sales revenues by promoting complementary products and educating customers about store promotions.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Monitored security and handled incidents calmly.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
Assistant Store Manager, 03/2019 to 07/2020
Yeti Coolers, LlcChicago, IL,
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Analyzed and interpreted store trends to facilitate planning.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Stockroom Lead, 12/2007 to 05/2014
General AtomicsArvada, CO,
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Distributed items orders via store's website.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Maintained orderly stockroom for ease of retrieval.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Received incoming merchandise and stored in correct stock locations.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Monitored tasks and staff assignments to deliver projects under-budget and on-time.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Provided in-depth analysis of large data sets and historical trends to develop predictive pricing strategies.
  • Greeted customers and directed to requested products.
  • Streamlined packing procedures by keeping detailed track of over 50 pounds of 300 daily stock packing and identifying areas for improvement.
  • Supervised and trained new staff in performing census.
  • Managed timely and effective replacement of damaged or missing products.
  • Minimized packaging time by designing streamlined organization system for 100 items in warehouse.
  • Coordinated efficient organization, palletizing and transportation of completed packages.
Education
Diploma: Cosmetology Education, Expected in 08/2002 to Institute Irma - Manati Puerto Rico,
GPA:
High School Diploma: , Expected in 05/1998 to Jose S Alegria - Dorado Puerto Rico,
GPA:
Languages
Spanish:
Native or Bilingual
Negotiated:
English:
Negotiated:

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Resume Overview

School Attended

  • Institute Irma
  • Jose S Alegria

Job Titles Held:

  • Assistant Manager
  • Assistant Store Manager
  • Stockroom Lead

Degrees

  • Diploma
  • High School Diploma

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