assistant manager resume example with 3+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Skills
Vendor Performance Monitoring
Contract Law
Sales Monitoring
Shift Coverage
Managing Operations and Efficiency
Sales Strategies
Greet Guests
Performance Tracking and Evaluations
Shrinkage Prevention
Customer Service
Directing Team Members
Fire Safety Regulations
Work History
Assistant Manager, 05/2022 to Current Value City Furniture – Louisville, KY,
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Monitored security and handled incidents calmly.
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Merchandise Coordinator, 07/2020 to 04/2022 Legends – Moosic, PA,
Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
Ran markdown reports, managed store replenishment and analyzed buying reports.
Hired new merchandising employees and provided effective training.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Updated pricing and signage to complete product displays and educate customers.
Answered customer questions regarding store merchandise, department information and pricing.
Monitored inventory levels and kept adequate stock in product displays on sales floor.
Verified products appeared at correct locations in proper quantities.
Prepared interesting and innovative visual displays to grab customer interest and promote sales.
Established strong vendor relationships to maintain and support business.
Assembled quarter and full-size point of purchase promotional displays.
Worked with managers and advertising directors to optimize promotions.
Conferred with store managers to obtain information about customer needs and preferences.
Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.
Educated employees on new merchandise during seasonal workshops.
Worked with managers and advertising directors to optimize promotions.
Education
Associate of Arts: Social Work, Expected in 05/2024 to Butler County Community College - El Dorado, KS GPA:
President's Honor Roll Spring 2022 Semester
Study Abroad: England, All school before College
Additional Information
I am able to use multiple art mediums to create images. I am also extremely passionate about literature and creative writing. I have received several awards in high school for both art pieces and writing pieces.
I participate in Air Force JROTC all four years of high school. This has taught me discipline and how to work within a unit, both as a follower and a leader.
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