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assistant manager resume example with 8+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Accomplished Assistant Manager with 10 years of experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Enthusiastic manager with 10 years of experience supervising staff in restaurant settings. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.

Skills
  • Employee performance evaluations
  • Recruiting and Interviewing
  • Staff Supervision
  • Strategic Planning
  • Consulting
  • Staff Management
  • Operations management
  • Financial Management
  • Training
  • Employee scheduling
Education
The Rayen High School Youngstown, OH, Expected in 06/1991 High School Diploma : - GPA :
Work History
Npc International - Assistant Manager
Westlake, LA, 09/2016 - 06/2020
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Mentored 10-member sales team in applying effective sales techniques and delivering top-notch customer service.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Monitored security and handled incidents calmly.
  • Completed weekly inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
John B Sanfilippo & Son Inc - Sanitation Worker
Selma, TX, 12/2019 - 03/2020
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Conducted pre- and post-trip inspections and basic repairs to maintain performance levels and prevent breakdowns.
  • Completed in-depth cleaning of machinery such as meat and fruit slicers to protect consumers from contamination and illness.
  • Collected, sorted and disposed of garbage and recycling from production work areas.
  • Handled spills in work and common areas and used proper methods to clean and sanitize each material.
  • Worked with team members from multiple departments to maintain strict cleanliness standards.
  • Disassembled production lines fully to avoid any lingering materials, including breaking down equipment, removing parts and disconnecting piping.
  • Reassembled production lines efficiently to restore production with minimal downtime.
  • Washed down facility walls, floors and doors regularly with cleaning solutions and sprayers.
  • Alerted supervisors of setbacks immediately to maintain schedules and explain late pickups.
Trident Seafoods - Manager
Everett, WA, 09/2011 - 04/2016
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Recorded inventory sales into organization's weekly income report.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Maximized performance by monitoring daily activities and mentoring team of 20 associates.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.

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Resume Overview

School Attended

  • The Rayen High School

Job Titles Held:

  • Assistant Manager
  • Sanitation Worker
  • Manager

Degrees

  • High School Diploma

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