LiveCareer-Resume

assistant manager resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

I am a very detailed oriented person who pays attention to not only my work but also that of my coworkers so that I am better able to assist them as needed. I am punctual and also willing to work past my scheduled time off. I am a hard worker but also tend to care a lot about how well I complete each task, not just how quickly. Authorized to work in the US for any employer

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Diligently coordinates all warehouse activities to keep products moving quickly and meet continuous shipping demands. Highly organized leader with good program management and team-building abilities focused on maximizing efficiency and performance. Proven track record of enforcing best practices in fast-paced environments.

Flexible hard worker ready to learn and contribute to team success.

Skills
  • Product and service knowledge
  • Strategic Planning
  • Project management abilities
  • Customer rapport
  • Time Management
  • Staff training and development
  • Orientating and training
  • Training and development
Experience
Assistant Manager, 01/2019 - 05/2020
Ace Hardware Westcliffe, CO,
  • Managed opening and closing restaurant.
  • Handled all team member scheduling.
  • Recruited and interviewed potential candidates.
  • Enforced company policies and procedures.
  • Rearranged and detailed restaurant merchandise according to company standards Server.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Supported sales management initiatives to optimize business development.
Server, 08/2018 - 10/2018
Worlds Of Fun Muskegon, MI,
  • Greet guests Take orders and confirm each order Point of sale system Cash handling Promoted daily specials.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Cleared table and bussed dishes to allow for quick setups.
  • Stocked server areas with supplies before, during and after shifts.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Assistant Manager, 11/2015 - 08/2018
Ace Hardware Westerville, OH,
  • Train workers in food preparation, and in service, sanitation, and safety procedures.
  • Compile and balance cash receipts at the end of the day or shift.
  • Perform various financial activities such as cash handling, deposit preparation.
  • Supervise and participate in kitchen and dining area cleaning activities.
  • Estimate ingredients and supplies required to prepare a recipe Resolve customer complaints regarding food service.
  • Control inventories of food, equipment, smallwares, and alcohol and report shortages to designated personnel.
  • Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary reports.
  • XXX5344281 Specify food portions and courses, production and time sequences, and workstation and equipment arrangements.
  • Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
  • Assign duties, responsibilities and work stations to employees in accordance with work requirements.
  • Preform personnel actions, like hiring and firing staff, providing employee orientation, staff meetings, and creating work schedules.
  • Preform food preparation and serving duties, such as carving meat, hot and cold side prep, alcohol and non-alcoholic drinks.
  • Greet and seat guests, present menus and server.
  • Schedule parties and take reservations.
  • Present bills and accept payment.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Front of house Manager, 04/2008 - 08/2012
Major Food Group Boston, MA,
  • Count money, and make bank deposits Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner Schedule staff hours and assign duties Preform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
  • Greet guests, escort them to their seats and present them with menus Monitor employee and patron activity to ensure TABC laws are obeyed.
  • Directed front of house operations to deliver positive guest experiences through friendly service and attention to guest needs.
  • Assigned work tasks and activities, prepared schedules and managed staffing.
  • Communicated clear and consistent messages regarding service goals to servers, bartenders and hosts.
Education and Training
: Criminal Justice and Business Management, Expected in
-
Temple College - Temple, TX
GPA:
Status -
High School Diploma: , Expected in 05/2004
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Temple High School - Temple, TX
GPA:
Status -
: Computer Forensics, Expected in
-
Boston College - Boston, MA
GPA:
Status -

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Resume Overview

School Attended

  • Temple College
  • Temple High School
  • Boston College

Job Titles Held:

  • Assistant Manager
  • Server
  • Assistant Manager
  • Front of house Manager

Degrees

  • Some College (No Degree)
  • High School Diploma
  • Some College (No Degree)

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