LiveCareer-Resume

assistant manager resume example with 12+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Motivated [Job Title] with [Number] years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.

Personable and dedicated Customer Service Representative with extensive experience in [Type] industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Skills
  • Product and Service Knowledge
  • Sales Monitoring
  • Work Planning and Prioritization
  • Hiring and Training
Experience
Assistant Manager, 07/2022 - 02/2023
Pets At Home Group Trafford, PA,
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Completed inventory audits to identify losses and project demand.
  • Delegated tasks to team members based upon skill level and to achieve organizational goals.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.
Team Leader, 06/2021 - 06/2022
City Of Hampton, Va Hampton, VA,
  • Offered training and support to keep team members motivated and working toward objectives.
  • Delegated daily tasks to team members to optimize group productivity.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Completed daily quality assurance duties to provide feedback for improvements.
  • Conferred with other supervisors to coordinate operations and activities within or between departments.
  • Maintained daily inventory to facilitate successful material distribution.
Plant Vendor, 02/2010 - 11/2020
Quick Turn Merchandising City, STATE,
  • Built and removed different displays and specific products based on customer requirements and promotional needs.
  • Replaced and adjusted signs to reflect different products and promotional prices.
  • Lifted boxes weighing as much as [Number] pounds to load and unload truck.
  • Designed dynamic displays for products to increase overall revenue and specific product sales.
  • Verified accuracy of boxed merchandise against documentation to reduce errors.
  • Monitored daily and long-term routes for weather, traffic and other conditions.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Greeted and assisted customers to foster positive experiences.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Replenished and arranged items to maintain appearance.
Education and Training
High School Diploma: , Expected in 05/2001
-
Wagoner High School - Wagoner, OK
GPA:
Status -
: Criminal Justice, Expected in
-
Colorado Technical University - Colorado Springs, CO
GPA:
Status -

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Resume Overview

School Attended

  • Wagoner High School
  • Colorado Technical University

Job Titles Held:

  • Assistant Manager
  • Team Leader
  • Plant Vendor

Degrees

  • High School Diploma
  • Some College (No Degree)

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