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assistant manager resume example with 12+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.

Highlights
  • Strong Interpersonal and customer service skills
  • Proficient with Microsoft office 2010
  • Strategic planning
  • Focused on customer satisfaction
  • Bilingual in Spanish
  • Training and development
  • Conflict resolution
  • Team leadership
Experience
06/2012 to Current
Assistant Manager Jason's Deli Pearland, TX,
  • Oversaw operations, including customer service, sales, strategic planning, policy development, financial administration, and inventory control.
  • Responsible for interviewing applicants and conducting hiring process through Kronos system.
  • Monitor STS and PMD system on a daily basis
  • Certify associates on LMS
  • Led operational goals, exhibiting effective leadership in previous store management positions throughout In-N-Out Burger.
  • Successfully completed all require management classes at the University for respective level, posses excellent interpersonal/communications skills with the staff and customers.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Built sales forecasts and schedules to reflected desired productivity targets.
08/2009 to 06/2012
Third Manager In-N-Out Burger City, STATE,
  • Oversaw shift managers
  • Implemented the learning kitchen program
  • Led responsibilities to appropriate levels and monitor their performances
  • Drove business development by cultivating strong customer relationships and giving benefit-oriented sales presentations to generate revenue.
  • Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
08/2008 to 08/2009
Fourth Manager In-N-Out Burger City, STATE,
  • Drove operations at a high level while assisting management.
  • Managed approximately 25-30 associates.
  • Focused on daily sales, guest check promos, credit card receipts, and separations reports. .
  • Reduced waste and controlling cost
  • Securing store funds and assets
Education
Expected in 2015 to to
Bachelor of Arts: Communication Studies
Cal State Northridge University - Northridge, CA
GPA:

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Resume Overview

School Attended

  • Cal State Northridge University

Job Titles Held:

  • Assistant Manager
  • Third Manager
  • Fourth Manager

Degrees

  • Bachelor of Arts

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