To obtain a position that will utilize my previous management experience, and my exceptional work ethic.
Skills
I am a fast learner that thrives in an upbeat and professional atmosphere. My last job involved a lot of community outreach to grow and reach sales goals that were set. I've learned management techniques that promote a fun and productive work environment.
Experience
Assistant ManagerMar 2016 to Apr 2017 Applebee's － Oak Park Heights, Minnesota
Collaborated with an experienced team of 4 other managers to ensure that we are the premier restaurant franchise in the corporation.
Oversaw regular daily operations within a 3.5 million dollar store while striving to break sales records and push goals from years previous.
Controlled bar, service, host, and carside departments including scheduling, running daily sales boosting contests, tracking ongoing sales results and holding employees accountable with results of their efforts at pushing profit building items.
Achieved certifications including ServSafe food and ServSafe Alcohol.
Awarded Manager of the Month while still being a part of the Manager in training program.
Won several sales contests at not only a district level, but also a state level by encouraging employees with fun and new ideas.
Server: Certified Trainer and Key ManagerJul 2012 to Mar 2016 Applebee's － Blaine, Minnesota
Collaborated with a team of 10 colleagues to provide friendly and efficient customer service to hundreds of diners per shift to ensure their complete satisfaction and repeat business.
Communicated with guests about the menu to inform them of daily specials which led to increased sales and happier guests.
Demonstrated a strong work ethic by providing reliable service and taking the initiative to complete tasks before being asked.
Shift ManagerSep 2010 to Current Mac's Grill (Seasonal) － St. Paul, Minnesota
Managed multiple tasks in a fast-paced environment while providing courteous and efficient customer service to hundreds of customers per shift.
Communicated with team members and customers to accurately and effectively fulfill their orders in a timely manner.
Managed thousands of dollars and kept an accurate and detailed balance of transactions to confirm that the cash collected balanced with the transactions processed at the end of the shift.
Delegated specific tasks to crew members to ensure a well-managed work environment.
Education
CommunicationsUniversity of Minnesota － Minneapolis, MN, USA2014 - 2015
Associate of Arts, GeneralAnoka-Ramsey Community College － Anoka, MN, USA2012 - 2014
High School Diploma, General2012Spooner High School － Spooner, WI, USA
