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Assistant Manager Resume Example

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ASSISTANT MANAGER
Summary

Motivated self starting professional looking to leverage over 10 years of retail and sales related experience into professional position. Recognized for efficiently assessing customer needs and developing solutions. Resourceful and dependable with excellent leadership and multitasking strengths.

Skills
  • Sales monitoring
  • Product and service knowledge
  • Inventory management
  • Orientating and training
  • Retail Space Planning and merchandising
  • Staff training and development
Experience
Assistant Manager, Billabong USA, November 2004-February 2009Boulder, CO
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Delegated daily tasks to team members to optimize team productivity.
  • Completed inventory audits to identify losses and project future demands.
  • Supported sales management to optimize business development.
  • Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
  • Evaluated employee performance and developed improvement plans.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
  • Trained team of 8-15 to deliver outstanding customer service.
Assistant Manager, Rue21, August 2013-September 2014Des Moines, IA
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Trained team of 10 to deliver outstanding customer service.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Planned and prepared workflow schedules, delegating tasks for 10-12-member team.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Delegated daily tasks to team members to optimize team productivity.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
Vice President, Central Iowa Organic Fertilizer, June 2013-CurrentIndianola, IA
  • Developed and managed brand identity in new market launches.
  • Directed and oversaw capital improvement projects.
  • Strategized long-term business needs while generating guest relations feedback for process improvements.
  • Revitalized business plans and realigned company objectives to increase overall profits.
  • Collaborated with various departments to identify operational challenges and plan corrective actions.
  • Communicated regularly with executive team members to deliver pertinent details related to progress status and direction for projects.
  • Traveled to tradeshows and client meetings to promote company brand and build rapport with prospects and partners.
  • Promoted company public profile by delivering speeches, writing articles and presenting at industry conferences as public face of organization.
Education and Training
Bachelor of ArtsSociology, , , University of Colorado At Boulder, , BoulderCODecember 2006
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Resume Overview

Companies Worked For:

  • Billabong USA
  • Rue21
  • Central Iowa Organic Fertilizer

School Attended

  • University of Colorado At Boulder

Job Titles Held:

  • Assistant Manager
  • Vice President

Degrees

  • Bachelor of Arts

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