- Montgomery Street, San Francisco, CA 94105
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Dedicated Store Manager with more than 5 years in store management. Well-versed in directing personnel, creating effective merchandising projects and using sales strategies to boost store sales. Believes exceptional customer service is essential to retail success.
Ā
- Hourly shift management
- Bank deposit procedures
- Opening and closing procedures
- Trusted key holder
- Dependable
- Customer relations
| Pricing controls
- Reliable and punctual
- Cash register operations
- Inventory control
- Product stocking
- Quick learner
|
ASSISTANT MANAGER/CASHIER, 06/2003 - 07/2012
Dignity Health ā Henderson, NV,
- Promoted from Team Leader to Assistant Manager within 4 years.
- Counted cash drawers and made bank deposits.
- Assigned employees to specific duties to best meet the needs of the store.
- Examined merchandise to verify that it was correctly priced and displayed.
- Completed profit and loss performance reports.
- Increased sales volume by 55% in less than 5 years.
- Reported to the district manager regarding all store and staff issues.
- Generated repeat business through exceptional customer service.
- Conducted store inventories.
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
- Engaged with customers in a sincere and friendly manner.
- Contacted other store locations to determine merchandise availability.
- Responded to customer questions and requests in a prompt and efficient manner.
- Built relationships with customers to increase likelihood of repeat business.
- Worked night and weekend shifts during holiday season, securing $10,000.00 in of orders in 1 day.
- Answered an average of 30 calls per day by addressing customer inquiries, solving problems and providing new product information.
- Earned management trust by serving as key holder, responsibly opening and closing store.
- Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation.
- Maintained cleanliness and presentation of stock room and production floor.
- Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
- Helped drive sales goals and achieve monthly quotas.
- Organized store merchandise racks by size, style and color to promote visually appealing environment.
- Designed displays to make the store experience interactive, engaging and reassuring.
- Folded and arranged garments in attractive displays.
- Recommended alternative items if product was out of stock.
CASHIER, 04/2000 - 11/2002
Dignity Health ā San Francisco, CA,
- Consistently provided friendly guest service and heartfelt hospitality.
- Operated the drive-through window and sales register quickly and efficiently.
- Greeted customers and provided excellent customer service.
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Assembled food orders while maintaining appropriate portion control.
- Handled currency and credit transactions quickly and accurately.
- Followed food safety procedures according to company policies and health and sanitation regulations.
- Strictly followed all cash, security, inventory and labor policies and procedures.
- Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
- Reported to all shifts wearing a neat, clean and unwrinkled uniform.
- Reported to each shift on time and ready to work.
- Performed all position responsibilities accurately and in a timely manner.
- Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
- Diligently restocked work stations and display cases.
- Immediately informed supervisors when supplies were low or if equipment was not functioning properly.
CASHIER, 11/1999 - 03/2000
D & M MARKET ā City, STATE,
- Completed all cleaning, stocking and organizing tasks in assigned areas.
- Built relationships with customers to increase likelihood of repeat business.
- Engaged with customers in a sincere and friendly manner.
- Responded to customer questions and requests in a prompt and efficient manner.
- Made fresh pizzas.
- Run the cash register
- Politely assisted customers in person and via telephone.
- Maintained cleanliness and presentation of stock room and production floor.
- Built long-term customer relationships and advised customers on purchases and promotions.
- Dedicated to continuously improving sales abilities and product knowledge.
- Recommended alternative items if product was out of stock.
SERVER/HOSTESS, 07/1997 - 11/1999
MECHAM'S RESTAURANT ā City, STATE,
- Answered telephone calls and responded to inquiries.
- Assigned patrons to tables suitable for their needs and according to rotation.
- Assisted in maintaining preparation and service areas in a sanitary condition
- Filled beverage and ice dispensers
- Greeted each customer with friendly eye contact
- Helped with preparation, set-up, and service for catering events
- Inspected restrooms for cleanliness and availability of supplies and cleaned restrooms when necessary
- Prepared checks itemizing total meal costs and sales taxes
- Spoke with patrons to ensure satisfaction with food and service
- Stocked, organized, and cleaned kitchens and cooking utensils
- Trained new employees
- Wiped tables and seats with dampened cloths, and replaced dirty tablecloths
- Cleared and re-set tables at conclusion of each guest meal
- Managed guest checks, collected cash and processed credit cards
- Re-filled individual condiment containers on each table
- Scraped and stacked dirty dishes, and carried dishes and other tableware to kitchens for cleaning
- Served ice water, coffee, rolls, and butter to patrons
- Served wine, and bottled or draft beer
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Set dining tables according to type of event and service standards.
- Relayed orders to bar and kitchen quickly and accurately.
- Attended pre-shift meetings to prepare for large parties and reservations.
- Verified amount of cash in the cash drawer against the day's receipts.
- Assertively upsold alcoholic beverages, appetizers and desserts.
Ā
High School Diploma: ACCOUNTING , Expected in 2000
-
HARCOURT LEARNING DIRECT - PA,
GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume: