Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Dedicated Store Manager with more than 5 years in store management. Well-versed in directing personnel, creating effective merchandising projects and using sales strategies to boost store sales. Believes exceptional customer service is essential to retail success.
Skills

     

  • Hourly shift management
  • Bank deposit procedures
  • Opening and closing procedures
  • Trusted key holder
  • Dependable
  • Customer relations

Pricing controls

  • Reliable and punctual
  • Cash register operations
  • Inventory control
  • Product stocking
  • Quick learner
Work History
ASSISTANT MANAGER/CASHIER, 06/2003 - 07/2012
Dignity Health Henderson, NV,
  • Promoted from Team Leader to Assistant Manager within 4 years.
  • Counted cash drawers and made bank deposits.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Completed profit and loss performance reports.
  • Increased sales volume by 55% in less than 5 years.
  • Reported to the district manager regarding all store and staff issues.
  • Generated repeat business through exceptional customer service.
  • Conducted store inventories.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Engaged with customers in a sincere and friendly manner.
  • Contacted other store locations to determine merchandise availability.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Built relationships with customers to increase likelihood of repeat business.
  • Worked night and weekend shifts during holiday season, securing $10,000.00 in of orders in 1 day.
  • Answered an average of 30 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Earned management trust by serving as key holder, responsibly opening and closing store.
  • Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
  • Helped drive sales goals and achieve monthly quotas.
  • Organized store merchandise racks by size, style and color to promote visually appealing environment.
  • Designed displays to make the store experience interactive, engaging and reassuring.
  • Folded and arranged garments in attractive displays.
  • Recommended alternative items if product was out of stock.
CASHIER, 04/2000 - 11/2002
Dignity Health San Francisco, CA,
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Operated the drive-through window and sales register quickly and efficiently.
  • Greeted customers and provided excellent customer service.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Assembled food orders while maintaining appropriate portion control.
  • Handled currency and credit transactions quickly and accurately.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
  • Strictly followed all cash, security, inventory and labor policies and procedures.
  • Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
  • Reported to all shifts wearing a neat, clean and unwrinkled uniform.
  • Reported to each shift on time and ready to work.
  • Performed all position responsibilities accurately and in a timely manner.
  • Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
  • Diligently restocked work stations and display cases.
  • Immediately informed supervisors when supplies were low or if equipment was not functioning properly.
CASHIER, 11/1999 - 03/2000
D & M MARKET City, STATE,
  • Completed all cleaning, stocking and organizing tasks in assigned areas.
  • Built relationships with customers to increase likelihood of repeat business.
  • Engaged with customers in a sincere and friendly manner.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Made fresh pizzas.
  • Run the cash register
  • Politely assisted customers in person and via telephone.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Built long-term customer relationships and advised customers on purchases and promotions.
  • Dedicated to continuously improving sales abilities and product knowledge.
  • Recommended alternative items if product was out of stock.
SERVER/HOSTESS, 07/1997 - 11/1999
MECHAM'S RESTAURANT City, STATE,
  • Answered telephone calls and responded to inquiries.
  • Assigned patrons to tables suitable for their needs and according to rotation.
  • Assisted in maintaining preparation and service areas in a sanitary condition
  • Filled beverage and ice dispensers
  • Greeted each customer with friendly eye contact
  • Helped with preparation, set-up, and service for catering events
  • Inspected restrooms for cleanliness and availability of supplies and cleaned restrooms when necessary
  • Prepared checks itemizing total meal costs and sales taxes
  • Spoke with patrons to ensure satisfaction with food and service
  • Stocked, organized, and cleaned kitchens and cooking utensils
  • Trained new employees
  • Wiped tables and seats with dampened cloths, and replaced dirty tablecloths
  • Cleared and re-set tables at conclusion of each guest meal
  • Managed guest checks, collected cash and processed credit cards
  • Re-filled individual condiment containers on each table
  • Scraped and stacked dirty dishes, and carried dishes and other tableware to kitchens for cleaning
  • Served ice water, coffee, rolls, and butter to patrons
  • Served wine, and bottled or draft beer
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Set dining tables according to type of event and service standards.
  • Relayed orders to bar and kitchen quickly and accurately.
  • Attended pre-shift meetings to prepare for large parties and reservations.
  • Verified amount of cash in the cash drawer against the day's receipts.
  • Assertively upsold alcoholic beverages, appetizers and desserts.


 

Education
High School Diploma: ACCOUNTING , Expected in 2000
-
HARCOURT LEARNING DIRECT - PA,
GPA:

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School Attended

  • HARCOURT LEARNING DIRECT

Job Titles Held:

  • ASSISTANT MANAGER/CASHIER
  • CASHIER
  • CASHIER
  • SERVER/HOSTESS

Degrees

  • High School Diploma

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