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Assistant Manager Resume Example

Resume Score: 80%

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ASSISTANT MANAGER
Professional Summary

Marketing-savvy Assistant Manager offering Number-year background in Industry. Engaging and upbeat personality with ability to recruit, train and coach new employees to successfully promote company brand and growth objectives.

Results-focused Supervisor offering Number years of experience leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.

Agile and adaptable team leader with stellar Type history, motivational approach and upbeat nature. Skilled in training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Enthusiastic Job Title with Number years of experience supervising staff in Type settings. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.

Dedicated Assistant Manager with experience managing Number employees. Leads by example, providing exceptional customer service. Number years growing sales and profit margin for Type organizations.

Assistant Manager with experience providing leadership necessary for sales growth and increased profit margin. Cultivates open communication with employees and provides feedback to improve job performance.

Motivated Type manager with demonstrated knowledge of Industry best practices and operations. Proven skills in enhancing productivity, efficiency and bottom-line profits with forward-thinking leadership. Bringing Number years of experience in field and ready to take on challenging, growth-oriented role with Company.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Ready to offer exceptional leadership and planning abilities to take on new role in Type setting. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets. Well-versed in Industry standards and market trends.

Skills
  • Recruiting and Interviewing
  • Employee performance evaluations
  • Staff Management
  • Training
  • Staff Supervision
  • Sales growth
  • Employee scheduling
  • Cost Control
Work History
Assistant Manager, 12/2018 to Current
Walmart – West Monroe, LA
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Monitored employee performance and developed improvement plans.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Coached team on effective upselling and cross-selling methods.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Advanced to keyholder and assistant manager-in-charge in manager's absence.
  • Communicated with managers of other departments to maintain transparency.
  • Interviewed, hired and trained Number staff associates and equipped to comply with company policies and procedures.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Dept Manager , 02/2013 to 12/2018
Walmart – Oak Grove, LA
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Developed empowering employee culture focused on equipping employees to independently meet customer needs.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Formulated pricing policies by reviewing merchandising activities and determining additional needed sales promotions.
  • Rotated merchandise and displays to feature new products and promotions.
  • Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
  • Identified and diminished performance gaps by coaching and supervising Number subordinates.
  • Maximized productivity and profitability by balancing sales and expenses.
  • Managed overstocking, restocking and inventory control procedures during Type shift.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
  • Developed and implemented plans to maximize sales and meet or exceed goals and objectives.
Cashier, 05/2010 to 05/2013
Walmart – Oak Grove, LA
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Operated cash register for cash, check and credit card transactions with Number% accuracy.
  • Helped over Number guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Reviewed weekly sales circulars and monitored price changes.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Increased sales Number% by offering advice on purchases and promoting additional products.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Counted cash in register drawer at beginning and end of shift.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Educated customers on promotions to enhance sales.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Trained as Job title and provided back-up coverage to provide customers with optimal support.
  • Served needs of more than Number customers in busy Type environment.
  • Assisted customers by answering questions and fulfilling requests.
  • Worked closely with Job title to solve problems and handle customer concerns.
  • Prepared and submitted end-of-shift reports using Software.
Education
Diploma: 05/2008
Kilbourne High School
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Walmart

School Attended

  • Kilbourne High School

Job Titles Held:

  • Assistant Manager
  • Dept Manager
  • Cashier

Degrees

  • Diploma : 05/2008

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