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assistant manager resume example with 10+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Professional Summary
Exceptional Assistant Manager dedicated to cutting company costs and reducing employee turnover, High-energy Manager successful in building and motivating dynamic team and cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth. My passion is for proper training and making profits. I'm very energetic, which will show through my great work ethics. I'm also transparent and work with integrity. I love to motivate my team to always go above and beyond their expectations. You will not be disappointed when I'm hired.
Skills
  • Project management
  • Strategic planning
  • Budgeting and finance
  • Recruitment and talent development
  • Customer relations
  • Quality control
  • Inventory control
  • Customer-oriented
  • Results-oriented
  • Customer needs assessment
  • Complex problem solving
  • New product introductions
  • Process improvement
  •        Proficient with collections, computers and daily inspections
  • Customer relations
Work History
11/2012 to 11/2013
Assistant Manager Ascena Retail Group Orchard Park, NY,
Optimized profits by controlling food, beverage, and labor costs
Performed restaurant walk-throughs to gauge timeliness and excellent service quality
Built sales forecasts and employee schedules to reflect desired productivity targets
Developed and maintained exceptional customer service standards
Provided positive feedback
Have the passion for proper training
04/2005 to 10/2012
Assistant Manager Ascena Retail Group Osage Beach, MO,
Conducted daily pre-shift and weekly departmental meeting to ensure organizational efficiency 
Efficiently resolved conflicts to the satisfaction of all involved parties
To took appropriate action to ensure food quality and service standards were consistently met
Developed and maintained exceptional customer service standards
Establised positive relationships with guest and employees by using strong interpersonal skills and great communication
03/2003 to 04/2005
Front Desk Associate Bluegreen Resorts Las Vegas, NV,
Provided exceptional customer service skills
Made reservations for guest
Chose the most comfortable rooms for all guest 
Answered to all guest needs and concerns during their stay
Prepared breakfast 
My upbeat attitude kept guest coming
Education
Expected in Current to to
High School Diploma: Business Management
Jackson State Community College - Jackson, TN
GPA:
Certifications
Courses in Hospitality and Restaurant Management 
Serve Safe Certified
ABC License 
T.I.P.S Certified
Additional Information
I am awesome at keeping the lines of communication open.
I have experience in organizing, managing and leading teams efficiently.
Efficient training is my passion as well as helping others. That drives my performance.
I am a pro at wearing many hats by fufilling more then one role.
I've always had a perfect attendance record so I definitely can be counted on.

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Resume Overview

School Attended

  • Jackson State Community College

Job Titles Held:

  • Assistant Manager
  • Assistant Manager
  • Front Desk Associate

Degrees

  • High School Diploma

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