assistant manager resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Hardworking and reliable professional with strong ability in general management and career development. Offering graduate education in general counseling, experience in teaching and career development and management proficiency. Highly organized, proactive and punctual with team-oriented mentality.

  • Curriculum planning and implementation
  • Workshop and conference presentations
  • Learning skills development
  • Interactive teaching/learning
  • Public speaking
  • Lesson planning
  • Innovative lesson planning
  • Classroom management
  • Student engagement
  • Academic instruction
  • Education assessments
  • Career training
  • General management
  • Coordinating skills
  • Problem solving skills
  • Report development and analysis
Assistant Manager, 07/2003 - Current
Bi-Mart Corporation Klamath Falls, OR,
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Planned and prepared workflow schedules, delegating tasks for350-member team.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
  • Delegated daily tasks to team members to optimize group productivity.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
  • Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
Director of Sales, 01/2001 - 07/2003
Super Micro Computer, Inc. Raleigh, NC,
  • Promoted products at trade shows across region, connecting with prospects and improving market penetration.
  • Maintained active sales contacts with assigned accounts to keep communication open and capture consistent revenue.
  • Pursued sales deals by qualifying clients, building individualized proposals and preparing final contracts.
  • Researched competitors and stayed on top of current market conditions to survey landscape and anticipate roadblocks.
  • Increased business revenue through proactive management of relationships and sales strategies.
  • Conducted community tours to prospective residents and families and followed up to support decision process.
  • Established sales goals and strategies that contributed to increased growth in sales and profitability.
  • Contacted customers via phone and email to explore connections, offer services and cement relationships.
Property Manager, 06/1999 - 01/2001
Piedmont Office Realty Trust, Inc. Orlando, FL,
  • Updated tenant and unit information to keep current in housing database.
  • Established and implemented leasing goals while managing effective lease expiration program.
  • Reviewed all leases to guarantee proper level of service for tenants.
  • Monitored all infrastructure and building expenses and reviewed and approved invoices.
  • Taught, promoted and enforced safe work practices among on-site staff.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
  • Maintained accurate records of all correspondence with and from tenants.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Handled resident complaints and expedited all maintenance requests.
  • Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
  • Contacted and followed up with tenants on renewal notices.
  • Compiled and conveyed all operational and financial data to regional manager.
  • Maintained accurate and updated websites and printed materials.
  • Managed all day-to-day activities involving tenants, subcontractors and property management.
  • Monitored common areas for cleanliness and safety.
  • Developed and managed highly skilled on-site staff through effective recruitment, training and motivation.
  • Oversaw projects through timely completion, including inquiry response, event coordination, and on-site support for feature film productions and events.
  • Reviewed and interpreted vendor contracts to effectively enforce all requirements.
Leasing Specialist, 07/1996 - 07/1999
Ps Business Parks Carrollton, TX,
  • Took prospective clients on property tours, answered questions and addressed concerns.
  • Created and implemented policies and procedures for effective property management.
  • Received, checked and processed applications for new leases.
  • Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
  • Explained policies and procedures to tenants and enforced all rules.
  • Kept records of all correspondence with residents and tenants.
  • Contacted and followed up with tenants on renewal notices.
  • Reviewed agent activities to check performance and optimize approaches.
  • Escalated critical issues to property manager to deliver immediate resolution.
  • Managed daily and weekly marketing and leasing reports.
  • Checked common areas regularly to keep neat, clean and free of debris.
  • Escalated critical issues to property manager to ensure immediate resolution.
  • Created and managed effective marketing strategies.
  • Encouraged prospective tenants to fill out applications after property tours.
  • Wrote and filed reports each day on current leasing activities.
Education and Training
Master of Science: Counseling, Expected in 07/2014
Walden University - Minneapolis, MN
Status -
Bachelor of Arts: History And Education, Expected in 08/1995
Idaho State University - Pocatello, ID
Status -
Associate of Arts: History, Expected in 08/1992
Ricks College - Rexburg, ID
Status -

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Resume Overview

School Attended

  • Walden University
  • Idaho State University
  • Ricks College

Job Titles Held:

  • Assistant Manager
  • Director of Sales
  • Property Manager
  • Leasing Specialist


  • Master of Science
  • Bachelor of Arts
  • Associate of Arts

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