assistant manager resume example with 10+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Multi-talented candidate with 20 years of experience boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on effective sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers.

  • Staff training and development
  • Product and service knowledge
  • Sales monitoring
  • Retail operations management
  • Merchandising
  • Customer relations
  • Staff development
  • Inventory management
Education and Training
Alta Loma High School Alta Loma, CA Expected in 06/1999 High School Diploma : - GPA :
Value City Furniture - Assistant Manager
Glen Burnie, MD, 01/2015 - 09/2016
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Planned and prepared workflow schedules, delegating tasks for 15-member team.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Delegated daily tasks to team members to optimize team productivity.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Completed inventory audits to identify losses and project future demands.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Supported sales management initiatives to optimize business development.
Dollar Tree - Area Supervisor
Lithonia, GA, 02/2009 - 02/2013
  • Generated documentation and processed orders.
  • Monitored employee work and determined benchmarks for performance indicators.
  • Inspected incoming supplies to verify conformance with materials specifications and quality standards.
  • Established area team schedule and planned production.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Read weekly sales inserts and monitored price changes.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Inspected items for damage and obtained replacements for customers.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Worked closely with front-end staff to assist customers.
  • Prepared and checked cashier register tills.
  • Maintained general inventory levels and informed supervisor of shortages or trends of changing demand to assist with acquisition of new inventory without outage.
  • Balanced overall budget, measuring daily cash access needs against money safe contents and communicating with managers to replenish supply of cash on hand when necessary.
  • Investigated and solved account issues to maintain current and accurate money systems.
  • Answered customer phone calls, personally addressing questions within scope of competence and forwarding calls to other departments or managers as appropriate.
  • Trained sales associates on proper procedures for minimizing accounting discrepancies arising from human error, leading initial training sessions and supervising new associates on floor.
  • Organized cash movements between offices and to or from banks.
  • Researched and resolved collections disputes to maintain customer relationships.
  • Completed daily computer backups, checked for viruses and updated programs.
Nouria Energy - Store Manager
Raymond, NH, 03/2004 - 10/2008
  • Assumed positions of associate and assistant manager before promotion to store manager.
  • Kept accounts current and funds deposited to keep on-site cash low.
  • Counted cash drawers and made bank deposits.
  • Delivered excellent customer service and adhered to all standard practices, maximizing sales and minimizing shrinkage.
  • Shared product knowledge with customers and made personal recommendations, which boosted upselling and cross-selling.
  • Maintained daily record of all transactions.
  • Completed series of training sessions to advance from Assistant Manager to Store Manager.
  • Updated store pricing, signage and merchandising based on current promotions.
  • Coached and empowered employees by creating and sharing motivational vision plans.
  • Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
  • Secured store perimeter and enforced procedures to minimize losses and protect store assets.
  • Oversaw inventory management with cycle counts, audits and shrinkage control.
  • Arranged inventory in rotation from oldest to newest, moving aging items to customers first to maintain fresh stock.
  • Delivered excellent customer service by greeting and assisting each customer.
  • Supported management in exceeding customer service and quality standards.
  • Contributed to merchandising ideas at team sales meetings.
  • Created attractive store displays to generate customer interest and boost sales.
  • Created and delivered weekly schedule assignments to staff members in timely manner so all shifts received adequate coverage.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Alta Loma High School

Job Titles Held:

  • Assistant Manager
  • Area Supervisor
  • Store Manager


  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: