LiveCareer-Resume

assistant manager resume example with 12+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Dedicated Assistant Manager with experience managing Number employees. Leads by example, providing exceptional customer service. Number years growing sales and profit margin for Type organizations.

Enthusiastic Job Title with Number years of experience supervising staff in Type settings. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.

Assistant Manager with experience providing leadership necessary for sales growth and increased profit margin. Cultivates open communication with employees and provides feedback to improve job performance.

Accomplished Assistant Manager with Number years of experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Skills
  • Recruiting and Interviewing
  • Employee performance evaluations
  • Employee scheduling
  • Cost Control
  • Staff Supervision
  • Staff Management
  • Training
Work History
09/2015 to Current Assistant Manager Value City Furniture | Cincinnati, OH,
  • Trained team members in successful strategies to meet operational and sales targets.
  • Coached team on effective upselling and cross-selling methods.
  • Monitored employee performance and developed improvement plans.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Increased sales revenues by Number% over Timeframe by promoting complementary products and educating customers about store promotions.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Assisted Manager in interview process of prospective employees and provided feedback.
  • Supervised team of Number employees and provided feedback on performance.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Supervised and evaluated staff of Number including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Managed Number Job Titles successfully in fast-paced environment through proactive communication and positive feedback.
  • Promoted to Assistant Manager after only Number months with company.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
02/2009 to 02/2015 Restaurant Team Member Papa John's | Asheville, NC,
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Maintained sanitary, organized facility by wiping down countertops, mopping and sweeping floors, emptying trash receptacles and washing dishes.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Supported sales efforts by suggestively upselling food items, increasing check averages Number%.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Displayed enthusiasm and promoted Type service to customers, successfully increasing referrals and walk-in business.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
03/2008 to 01/2010 Direct Care Worker Community Living Centers, Inc. | Madison Heights, MI,
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing.
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
  • Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
  • Helped with home management tasks such as preparing meals, grocery shopping, and cleaning.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Recognized and reported abnormalities and/or changes in patients' health status to case manager.
  • Arranged transportation and accompanied patients to doctors' offices or errands.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Kept clients engaged in social networks and communities.
  • Supervised daily activities and provided assistance when needed.
  • Planned, prepared and served meals and snacks according to prescribed diets.
Education
Expected in to to GED | Christoval , Christoval Texas, GPA:
Expected in 01/2005 to to Medical Assistant | Phlebotomy, Medical Coding American Commercial College, San Angelo, TX GPA:

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Resume Overview

School Attended

  • Christoval
  • American Commercial College

Job Titles Held:

  • Assistant Manager
  • Restaurant Team Member
  • Direct Care Worker

Degrees

  • GED
  • Medical Assistant

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