LiveCareer-Resume

assistant manager resume example with 16+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Multi-talented manager with 10 + years of experience boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on effective sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers.

Skills
  • Product and service knowledge
  • Sales monitoring
  • Retail Space Planning
  • Staff development
  • Orientating and training
  • Customer rapport
  • Product branding
  • Retail operations management
  • Merchandising
  • Closing and contract negotiations
  • Inventory management
  • Customer relations
  • Staff training and development
Experience
Assistant Manager, 12/2018 - 04/2020
Kum & Go Wheat Ridge, CO,
  • Planned and prepared workflow schedules, delegating tasks for 8-member team.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Delegated daily tasks to team members to optimize team productivity.
  • Supported sales management initiatives to optimize business development.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Cultivated customer loyalty by training team members in industry-leading service standards.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Completed inventory audits to identify losses and project future demands.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Evaluated employee performance and developed improvement plans.
Store Manager, Sales Manager, 08/2012 - 03/2018
Batteries Plus, Llc Anchorage, AK,
  • Researched and capitalized on emerging opportunities to build business and expand customer base.
  • Met budget targets by controlling expenses and eliminating wasteful behaviors.
  • Built loyal customer base by delivering excellent service and stocking in-demand products.
  • Improved store status from market worst to best by implementing process improvements and identifying performance gaps for corrective action.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
  • Kept up with latest trends and recommended enhancements to enhance company product offerings.
  • Collaborated with visual merchandising team to develop strategies to drive profitability.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Updated store pricing, signage and merchandising to promote specials, sales and discounts.
  • Rotated inventory from oldest to newest to maintain fresh stock.
  • Oversaw POS operations and cash management to reduce errors.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Parts Manager, First-Line Supervisors of Helpers, 03/2009 - 07/2012
TALLHASSEE MARINE CENTER City, STATE,
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Delegated daily tasks to team members to optimize team productivity.
  • Supported sales management initiatives to optimize business development.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Cultivated customer loyalty by training team members in industry-leading service standards.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Evaluated employee performance and developed improvement plans.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Completed inventory audits to identify losses and project future demands.
Parts Manager, First-Line Supervisors of Helpers, 03/2003 - 07/2012
TRI STATE MARINE OF FLORIDA City, STATE,
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
  • Completed inventory audits to identify losses and project future demands.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Evaluated employee performance and developed improvement plans.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Cultivated customer loyalty by training team members in industry-leading service standards.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends.
  • Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Supported sales management initiatives to optimize business development.
  • Delegated daily tasks to team members to optimize team productivity.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
Education and Training
High School Diploma: , Expected in 05/2006
-
Liberty High - Tallahassee, FL,
GPA:
Status -
Certifications

MMI Honda Powerhead

,

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Resume Overview

School Attended

  • Liberty High

Job Titles Held:

  • Assistant Manager
  • Store Manager, Sales Manager
  • Parts Manager, First-Line Supervisors of Helpers
  • Parts Manager, First-Line Supervisors of Helpers

Degrees

  • High School Diploma

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