assistant manager resume example with 14+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

  • Staff supervision
  • Employee performance evaluations
  • Strategic planning
  • Staff Management
  • Consulting
  • Training
  • Documentation and Recordkeeping
  • Glucose Screening
  • MEDITECH Laboratory and Microbiology
  • Biohazard Policy Compliance
  • Tray Organization
  • Blood Culturing
  • Vacuum Tube and Syringe Use
  • Sample Processing
  • Interval Testing
  • Fluid and Tissue Disposal
  • Decision Making
  • Butterfly Venipuncture
  • Electronic Medical Record Software
  • Hemoglobin Testing
  • Peak and Trough Tests
  • Sharps Collection
  • Blood Alcohol Testing
  • Specimen Collection
  • Sample and Form Matching
  • Written and Verbal Communication
  • Information Gathering
  • Lab Reporting
  • Patient Monitoring
  • Quality Control
Work History
12/2020 to 03/2021 Assistant Manager Domino's | Hunt Valley, MD,
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Monitored security and handled incidents calmly.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
02/2018 to 07/2019 Lead Cashier Petco | Green Bay, WI,
  • Maintained stock within optimal levels to meet expected customer and sales levels.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Helped customers complete purchases, locate items and join reward programs.
  • Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Evaluated professionalism of checkouts and kept team members on top of cleaning tasks.
  • Checked merchandise multiple times during each shift and restocked products when stock ran low.
  • Directed team of [Number] cashiers to maximize performance and deliver exceptional service to every customer.
  • Mentored other store employees in customer service and assistance to help improve overall satisfaction.
  • Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
  • Processed checks, cash and credit purchases or refunds.
  • Received and processed customer payments.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Restocked and organized merchandise in front lanes.
05/2017 to 11/2017 Medical Assistant The Oncology Institute | Long Beach, CA,
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Prepared initial patient charts for admission.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Obtained pre- and post-treatment vital signs and weight.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Taught patients about medications, procedures and care plan instructions.
  • Tested and recorded blood glucose levels.
  • Verified appropriate lab couriers picked up collected lab specimens.
  • Ambulated, turned and positioned patients.
  • Obtained all prescribed laboratory testing.
09/2003 to 06/2016 Dental Assistant Expanded Functions American Dental Partners, Inc. | Bloomington, MN,
  • Applied fluoride varnish and sealants.
  • Assisted in coronal polishing.
  • Assisted dentist in management of medical or dental emergencies with prompt patient scheduling and surgical support.
  • Took [Number] x-rays per week.
  • Assisted in administering nitrous oxide.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
  • Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Staged tray for procedures by arranging dental instruments and equipment.
  • Prepared patient X-rays and images for review by dentist.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections.
  • Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, extractions, casts and impressions.
  • Worked with patient to understand needs and provide excellent service.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Expected in to to GED | Blackfeet Community College, Browning, MT GPA:

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Resume Overview

School Attended

  • Blackfeet Community College

Job Titles Held:

  • Assistant Manager
  • Lead Cashier
  • Medical Assistant
  • Dental Assistant Expanded Functions


  • GED

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