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assistant manager resume example with 9+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Diligent Assistant Manager with over 5 years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional inventory management, loss prevention and vendor negotiation performance.

Skills
  • Sales Monitoring
  • Product and Service Knowledge
  • Technical Proficiency
  • Problem Resolution
  • Hiring and Training
  • Recruitment and Hiring
  • Performance Evaluations
  • Administration and Reporting
  • Training and Development
  • Verbal and Written Communication
  • Cost Control
  • Staff Training
  • Employee Development
  • Documentation and Reporting
  • Team Leadership
  • Onboarding and Orientation
  • Teamwork and Collaboration
  • Time Management
  • Orientating and Training
  • Microsoft Office Expertise
  • Staff Training and Development
  • Customer Rapport
Experience
06/2019 to Current Assistant Manager Grifols Inc. | Temple, TX,
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Completed inventory audits to identify losses and project demand.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Monitored cash drawers in multiple checkout stations to verify adequate cash supply.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Worked closely with customers to understand needs and resolve diverse issues.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.
  • Assisted in store opening by setting up office space, computers and cash registers.
  • Managed and motivated up to 7 employees.
  • Minimized waste by employing specific expense-tracking and cost-control strategies.
  • Learned all aspects of 7 Eleven business from ground-up to fully understand every operational facet and contribute to long-term business success.
  • Worked closely with store manager to maintain day-to-day operations.
  • Prepared and made daily deposits and assisted with invoice processing and bank reconciliation.
02/2019 to 06/2019 Assistant Manager Grifols Inc. | Terre Haute, IN,
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Completed inventory audits to identify losses and project demand.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Monitored cash drawers in multiple checkout stations to verify adequate cash supply.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Worked closely with customers to understand needs and resolve diverse issues.
  • Maintained current understanding of company offerings to better serve customers and team members.
  • Assisted in store opening by setting up office space, computers and cash registers.
  • Managed and motivated up to 5 employees.
  • Learned all aspects of Family Dollar business from ground-up to fully understand every operational facet and contribute to long-term business success.
  • Minimized waste by employing specific expense-tracking and cost-control strategies.
  • Managed new hire trainings and onboarding to keep Family Dollar department employees aware of company policies and procedures.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Assisted with hiring of new employees by verifying references and prior employment.
  • Resolved escalated customer concerns smoothly and with utmost professionalism to protect business reputation.
  • Worked closely with store manager to maintain day-to-day operations.
  • Prepared and made daily deposits and assisted with invoice processing and bank reconciliation.
07/2018 to 01/2019 Assistant Manager Grifols Inc. | Upland, CA,
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Completed inventory audits to identify losses and project demand.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Monitored cash drawers in multiple checkout stations to verify adequate cash supply.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Recruited and hired qualified candidates to fill open positions.
  • Worked closely with customers to understand needs and resolve diverse issues.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Maintained current understanding of company offerings to better serve customers and team members.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.
  • Assisted in store opening by setting up office space, computers and cash registers.
  • Collaborated closely with management team to roll out functional and strategic initiatives.
  • Managed and motivated up to 22 employees.
  • Collaborated with fellow employees, vendors and other parties to achieve smooth coordination of activities, risk remediation and follow-up.
  • Learned all aspects of Burger King business from ground-up to fully understand every operational facet and contribute to long-term business success.
  • Minimized waste by employing specific expense-tracking and cost-control strategies.
  • Managed new hire trainings and onboarding to keep Burger King department employees aware of company policies and procedures.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Assisted with hiring of new employees by verifying references and prior employment.
  • Handled responsibilities successfully upon Burger King manager's absence.
  • Resolved escalated customer concerns smoothly and with utmost professionalism to protect business reputation.
  • Assisted with 2 audits per year.
  • Prepared and made daily deposits and assisted with invoice processing and bank reconciliation.
02/2012 to 06/2018 Residential Assistant Riverstone Communities | Atlanta, GA,
  • Maintained clean and sanitary living environment for residents.
  • Assisted with support services and coordinated activities and resident programming.
  • Mediated conflicts among residents and immediately notified supervisors or escalated conflicts.
  • Completed routine and non-routine resident direct care duties to meet physical and emotional needs residents.
  • Facilitated therapeutic interaction with residents using positive role-modeling, one-on-one support and active listening.
  • Maintained behavior management checklist and recorded daily data.
  • Transported clients to recreational and leisure activities.
  • Participated in departmental, organizational and community meetings.
  • Responded to crises within building quickly to reduce potential for harm.
  • Taught independent living skills to assist individuals with completing day-to-day tasks.
  • Worked closely with clients in vocational adjustments to acquire desirable work habits.
  • Established professional rapport with hall residents, building lasting relationships with people of various ages and from different cultures.
  • Attended campus meetings, staff seminars, in-service training programs and workshops to learn how to increase program and skill development.
Education and Training
Expected in 05/2007 Associate of Science | Surgical Technology McCann School of Business And Technology, Sunbury, PA, GPA:
Expected in 05/2002 High School Diploma | Middleburg High School, Middleburg, PA, GPA:

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Resume Overview

School Attended

  • McCann School of Business And Technology
  • Middleburg High School

Job Titles Held:

  • Assistant Manager
  • Assistant Manager
  • Assistant Manager
  • Residential Assistant

Degrees

  • Associate of Science
  • High School Diploma

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