LiveCareer-Resume

assistant manager resume example with 4+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Enthusiastic [Job Title] with [Number] years of experience supervising staff in [Type] settings. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Talented Assistant Manager with excellent conflict resolution skills and more than [Number] years of experience. Highly effective and knowledgeable at providing outstanding customer satisfaction. Versed in [Software] operations and proficient in POS system operation.

Skills
  • Employee performance evaluations
  • Recruiting and Interviewing
  • Staff Supervision
  • Financial Management
  • Employee scheduling
  • Consulting
  • Training
Work History
Assistant Manager, 05/2018 to Current
Mcdonald'sHutto, TX,
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Increased sales revenues by [Number]% over [Timeframe] by promoting complementary products and educating customers about store promotions.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Monitored employee performance and developed improvement plans.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Shift Manager, 01/2018 to Current
Giant Eagle, Inc.Titusville, PA,
  • Tracked receipts, employee hours and inventory movements.
  • Achieved substantial [Result] by using market expertise and business knowledge to make proactive decisions.
  • Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Trained and mentored new employees to maximize team performance.
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
  • Trained back-up associates and led crew members in managing operations of storefront.
  • Regularly checked building to confirm maintenance and cleaning met code and regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Produced regular [Type] and [Type] reports to evaluate performance, adjust strategies and maintain agile, sustainable operations.
Head Pizza Cook, 05/2017 to Current
Pizza InnCity, STATE,
  • Prepared dough from scratch using old world recipe and added toppings, cheese and sauce for unique pies.
  • Prepared items like bacon ahead of time to promote efficiency in dish garnishing.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Unloaded delivery truck [Number] times per [Timeframe] to place food items and ingredients in designated space.
  • Safely operated pizza oven and other kitchen equipment to protect all team members from harm and equipment from damage.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Guided prepared items into oven precisely to prevent skin burns and cooked at specific temperatures and times.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
Cashier and Server, 04/2017 to 10/2018
Sweet Southern ScoopsCity, STATE,
  • Processed sales transactions, including cash, debit and credit.
  • Greeted customers and provided details on menu items, including seasonal flavors, [Type] ice cream, allergens and [Timeframe] specials.
  • Demonstrated continuous knowledge of menu and service offerings, including promotional products and new flavors.
  • Maintained cleanliness and organization in all areas of establishment.
  • Helped patrons decide which flavor to choose, supporting dietary restrictions and personal preferences with ease.
  • Monitored amounts of all ice cream flavors and replaced when depleted.
  • Operated cash register, taking payments and issuing receipts.
  • Offered samples of new ice cream flavors to customers.
  • Served customers of all ages with speed and efficiency, keeping team running smoothly.
  • Kept work area tidy and sanitary, promptly addressing spills and other messes.
Education
High School Diploma: , Expected in 06/2019 to Fike High School - Wilson, NC
GPA:

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Resume Overview

School Attended

  • Fike High School

Job Titles Held:

  • Assistant Manager
  • Shift Manager
  • Head Pizza Cook
  • Cashier and Server

Degrees

  • High School Diploma

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