Obtain a full time managerial position relative to my qualifications and skills that will allow for growth opportunities.
Ability to work in MS Windows, Word and Excel
Fork lift certified
Manager on Duty Program
06/2015 to Current
Assistant ManagerLowe's Home Improvement － Macon, Georgia
Oversees store programs through effective delegation and management of work, employees, time and resources.
Oversees the opening and closing procedures in the store and handling cash deposits.
Ensures store compliance with all safety procedures.
Responsible for increasing sales and maximizing profit margins through forecasting, sales reports, store promotions and managing inventory.
Assists in the recruitment/selection process of new hires.
04/2013 to 06/2015
Department ManagerHome Improvement － Macon, Georgia
Oversees the daily activities for hourly associates in their related departments.
Assists in training, mentoring and coaching employees.
Ensures merchandise is stocked.
Maintains a safe work environment by keeping the store clean and organized.
Provides superior customer service by assisting customers in locating, selecting and loading merchandise.
09/2005 to 04/2015
Store ManagerTool & Equipment － Macon, Georgia
Ensures all retail sales and related activities are preformed in a professional, courteous, reliable and results-oriented manner.
Promotes goals and objectives of the company and puts an emphasis on an increase in sales and profits.
Coordinates interviewing, selecting qualified employees, scheduling employees for adequate coverage.
Works with merchandising to ensure adequate inventory is allocated to the store, informs them of repeated problems with products and notifies them of abnormal sales trends and other information relevant to allocating inventory.
Field questions on product and procedures.
Direct employee work responsibilities.
Conduct employee training and performance evaluations.
Effectively communicate and train employees on new products, ongoing advertising and price changes.
Ensure all customers are assisted in a professional responsive manner.
Maximize alternate sources of revenue such as Service Protection Plan sales and credit card sales.
Maintain inventory standards and reduce inventory shrink to a minimum.
Develop and analyze budgetary requirements.
Balance daily sales and investigate discrepancies.
Coordinate plans and activities with others to ensure a coordinated work effort and team environment.
Prepare weekly management control reports.
Perform yearly audits and inventory.
Ensure customer's needs and wants are met or exceeded.
Manage profit and loss figures.
03/2005 to 09/2005
Assistant Store ManagerNorthern Tool & Equipment － Macon, Georgia
Assist store manager with performing the daily tasks.
Maintain product buy backs.
Update end caps and planogram revisions.
Report shop profitability.
Satisfy customer's needs.
01/2003 to 09/2004
General ManagerZaxby's － Gray, Georgia
Responsible for maintaining inventory, ordering and receiving all products for the restaurant; efficiently monitored all functional areas of the restaurant; developed and maintained work schedule for all 20 employees including Assistant Managers, Cashiers and Cooks; performed daily reconciliations of bank deposits; ensured food and labor costs remained below fifty percent of net sales; resolved employee issues including compensation issues as well as employee conflict and discipline; conducted individual employee assessments; interviewed and hired candidates for available positions.
01/2002 to 01/2003
Assistant ManagerZaxby's － Gray, Georgia
Responsible for monitoring activities and responsibilities of cooks and cashiers; performed reconciliations of all cash registers; and completed daily deposits of all cash received from sales.
11/1993 to 11/2003
Assistant Manager/Sales AssociateChandler Brothers/Ace Hardware － Milledgeville, GA
Responsible for ordering, shipping, receiving and merchandising of electrical, garden and automotive departments; performing annual inventory of departments; providing customer service for all store departments including customer questions and completing sales transactions.
Bachelor of Business AdministrationGeorgia College & State University － Milledgeville, GA
Associate: Behavioral ScienceGeorgia Military College － Milledgeville, GABehavioral Science