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Assistant Manager Resume Example

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ASSISTANT MANAGER
Summary

Enthusiastic Assistant Manager offers over [ 6 ] years of experience in leadership roles. Excellent team leader and problem solver with resourceful and flexible approach to team management. Knowledgeable about retail operations and best practices to maintain effective operational output.

Skills
  • Product and service knowledge
  • Sales monitoring
  • Retail operations management
  • Training and Development
  • Project management abilities
  • Strategic Planning
  • CRM
  • Merchandising
  • Customer relations
  • Business development understanding
  • Staff training and development
  • Staff development
  • CSS
  • Retail Space Planning
  • Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver)
  • Microsoft Office expertise
  • Time Management
  • Business Development
  • Orientating and training
Experience
Cherry hill programs | Marlton, NJAssistant Manager11/2020 - Current
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Assisted the manager in evaluating employee performance and cultivating improvement initiatives.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
Mapco Express Inc. | Springville, ALCashier Team Lead07/2018 - 01/2020
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Scanned, priced and bagged customer groceries quickly to keep lines moving.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Resolved issues with cash registers, card scanners and printers.
  • Learned roles of other departments to provide coverage and keep store operational.
Dollar General | Moody, ALManagement Assistant07/2017 - 12/2018
  • Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
  • Strengthened documentation traceability, developing organizational systems for contracts, records, reports and agendas.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Recruited and hired qualified candidates to fill open positions.
  • Assisted negotiation with vendors and suppliers to reduce cost by $%.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
peachtree senior care | Trussville, ALNursing Assistant06/2016 - 12/2017
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Managed supplies and restocked inventory to promote optimal availability for patient care.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Provided basic care to over 34 patients per 18hourshift by bathing and grooming patients, changing bedding and preparing meals.
  • Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
  • Assessed vitals and noted medical information to report changes to nursing staff and physicians.
  • Maintained sanitary conditions by providing immediate wound care and dressing changes.
  • Used mobility devices and lifting equipment to transport patients.
  • Administered personal nursing assistance in pre- and post-operative situations.
Education and Training
New Vision Christian Academy | Montevallo, ALHigh School Diploma05/2010
American Intercontinental University | Chandler, AZBachelor of Science in Healthcare Management Expected in 06/2023
  • Completed coursework in UNIV103 (Academic and professional success, Interpersonal Communication and Legal and Ethical Environment Of Business.
  • 3.30 -GPA
  • Classes and coursework currently studying- ( Business Law, Criminal Liability ,
  • Common Business Crimes
  • Civil vs. Criminal Liability
  • Intentional Torts and Negligence
  • Product and Strict Liability
  • Civil vs. Criminal Law in the U.S. Law System
  • Intentional Torts
  • Criminal Liability Negligence
  • Professional Standard of Care
  • Defenses to Negligence
  • U.S. Business and Corruption
  • Strict Liability
  • And more.
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Resume Overview

Companies Worked For:

  • Cherry hill programs
  • Mapco Express Inc.
  • Dollar General
  • peachtree senior care

School Attended

  • New Vision Christian Academy
  • American Intercontinental University

Job Titles Held:

  • Assistant Manager
  • Cashier Team Lead
  • Management Assistant
  • Nursing Assistant

Degrees

  • High School Diploma
    Bachelor of Science in Healthcare Management

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