Microsoft- 3+ years- Using Excel, Word, and PowerPoint to plan our events, to plan and organize Children's and Youth's curriculum, to help with budgeting, and to organize services
Events- 3+ years- Budgeting, Coordinating, Planning, and Organizing our Children's and Youth's events
Volunteer Staffing- 3+ years- Scouting, Communicating, Scheduling, and doing Wellness Checks on volunteers in Children's and Youth ministry Worship Pastor at Life Church
Leading- 3+ years- multiple teams ranging 14 years of age to 60 years of age
Planning- 3+ years- Scheduling, Organizing, Budgeting, and Coordinating aspects of worship ministry in the church
Volunteer Staffing- 3+ years- Scouting, Communicating, Scheduling, and Wellness Checks on volunteers in worship ministry Stylist/Sales Associate at DressBarn
Customer Service- 6 months- Answering Customers questions, Answering phone calls, Greeting and aiding any customer that walked in the store, and meeting sales standards
Merchandising- 6 months- Handling all merchandise packages, Setting up merchandise displays, and Putting up any promotional posters and deals in ideal places of traffic
Problem Solving- 6 months- Aiding new employees with any issues they had while teaching them along the way, Helping communicate clearly and respectfully with customers and coworkers who were misinterpreting a situation, and helping calm angry customers for coworkers mistakes Administration at Reynolds Farm Equipment
Customer Service- 1+ years- Answering customer questions, handling a multi-line phone system, working with a phone switchboard, showing a customer where to go, greeting customers who walk in, writing up invoices and contracts for equipment, and helping with online orders over the phone
Problem Solving- 1+ years- Finding and correcting incorrect invoices, correcting prices for customers, correcting sales tax, receiving a customer complaint and following up with it later on to see if our efforts have improved their experience, helping with customer returns and exchanges if something is broken or does not work, and directing customers to the right person if I cannot help them alone
Events- 1+ years- Aiding in the Organizing, Planning, and Coordinating of some company events, lunches, and parties (ordering food, hanging promotional items, hanging décor, calling customers, and answering customer questions.
Administrative Office Management (2 years)
Microsoft Excel (2 years)
Microsoft Word (2 years)
Microsoft PowerPoint (2 years)
Receptionist (2 years)
Microsoft Outlook (2 years)
Billing (2 years)
Accounts Payable (2 years)
Multi-Line Phone System (2 years)
Customer Service (2 years)
Leadership Development (2 years)
Operations (2 years)
Safe equipment operations
Returns and exchanges
Credit card processing
Decontamination and sanitation
UPS | Noblesville, INAssistant Manager09/2019 - Current
Planned and prepared workflow schedules, delegating tasks for 2-member team.
Cultivated customer loyalty by training team members in industry-leading service standards.
Coached and mentored employees by delivering training, guidance and performance monitoring.
Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
Enforced company policies and procedures to strengthen operational standards across departments.
Enhanced sales by implementing merchandising and promotional improvements.
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
Analyzed trends, identifying consumer demand and forecasting seasonal trends.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Supported sales management to optimize business development.
Delegated daily tasks to team members to optimize team productivity.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
Completed inventory audits to identify losses and project future demands.
Life Church Noblesville Campus | Noblesville, INWorship Pastor01/2017 - Current
Visited, counseled and prayed with church members to provide pastoral care.
Improved operations and functions of church committees by clarifying objectives and empowering other committee members to take responsibility.
Coordinated with stewardship committee to advocate biblical stewardship when promoting congregational benevolence.
Reached out to unchurched, new residents or inactive church members.
Carried out church mission by planning and leading worship services, writing sermons and working with church leaders.
Guided staff and volunteers in administering education, youth, social action, fellowship and pastoral care ministry programs.
Planned and scheduled volunteers under me
Planned, scheduled, and coordinated events involving my ministry
Aiding in purchases and budgeting for worship
Aiding in the design and layout of the stage
Aiding in the atmosphere we want to present to the congregation
Praying for those who come to the altar during worship times