Assistant Manager Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Phone orders
  • Meal prep
  • Math
  • Inventory
  • Food handling and sanitization
  • Customer service
  • Concise time management
  • Food service standards
  • Sales transaction management
  • Opening and closing procedures
  • POS system expertise
  • Order taking
  • Issue resolution
  • MOS Certified
  • Payment transactions
  • Cash register operations
Assistant Manager, 09/2018 to Current
LacosteGarden City, NY,
  • Interacted with [Number] guests per day with friendly, patient manner to deliver positive, fun experience.
  • Addressed [Type] issues to patron satisfaction, escalating more critical problems to management.
  • Sold tickets and collected additional fees from customers for special services.
  • Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
  • Collaborated with peers to deliver consistent service and promote customer retention.
  • Processed admission payments and provided tickets.
  • Provided knowledgeable service when answering questions and greeted all customers with friendliness.
  • Responded to guest questions about current facility events and future offerings.
  • Greeted and logged in each guest, delivering instructions and details on games and party activities.
  • Obtained signed waiver from customer before starting event and closed out customer bill at event end.
  • Responded promptly and politely to guest questions and requests and de-escalated conflicts.
  • Set up, broke down, cleaned up and restocked venues after parties.
  • Served food and beverages to guests and refilled glasses promptly.
  • Watched for and cleaned up spills and other messes to keep party area clean.
  • Began and ended events punctually by monitoring time and pacing schedule of activities.
  • Checked restrooms to refill products and perform light cleaning duties, emptying trash and restocking paper products.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Prepared and served beverages such as coffee, tea and fountain drinks, assuring freshness and availability.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles with caution and according to manufacturer directions.
  • Pleasantly served fresh food and beverages to customers at large [Type] concession stand.
  • Promptly reported complaints to [Job Title] for quick, efficient resolution.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
  • Effectively worked with teammates and openly invited coaching from management team.
  • Quickly and efficiently processed payments and made accurate change.
  • Maintained exceptional standards of customer service during high-volume, fast-paced operations.
  • Accurately measured ingredients required for specific food items to reduce waste.
  • Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
  • Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to met company standards.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Maintained dining and food service areas in clean, safe and sanitary manner.
  • Resolved [Type] issues quickly to satisfy customers and reduce wait times.
  • Oversaw inventory in buffet, reporting replacement needs to kitchen management.
  • Assisted [Job title] by coaching and training new employees.
  • Counted cash drawer at end of shift and prepared bank deposits.
  • Wiped counters and tables to remove dirt and food and maintain clean environment for guests.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Processed payments on cash register and counted back bills and change to patrons.
Maid, 10/2017 to 08/2019
MaidproLancaster, PA,
  • Collected trash from receptacles and surfaces, discreetly removing items for disposal.
  • Provided deep cleaning services for areas in need of additional sanitation.
  • Washed and polished glass windows and doors to keep entryways clean and professional.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Moved beds, sofas and [Type] furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
  • Cleaned, sanitized and restocked bathrooms every [Timeframe] to keep facilities fresh.
  • Sanitized kitchen counters, wiped down cabinets and swept and mopped floors.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Disinfected bathrooms and eliminated mold and soap scum from shower stalls and bathtubs.
  • Emptied and cleaned all waste receptacles.
Administrative Assistant, 01/2018 to 03/2019
Charles RiverPittsburgh, PA,
  • Assisted with administrative tasks, including filing, answering phones and [Task].
  • Supported departmental operations, including filing, monthly report preparation and vendor requisitions.
  • Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
  • Coordinated project materials, including managing physical and digital files, monitoring spreadsheets and updating reports.
Education and Training
High School Diploma: , Expected in 05/2019
Lewisburg High School - Olive Branch, MS
: , Expected in 05/2022
Southwest Tennessee Community College - Memphis, TN

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Resume Strength

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  • Measurable Results
  • Personalization
  • Target Job
  • Typos
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Resume Overview

School Attended
  • Lewisburg High School
  • Southwest Tennessee Community College
Job Titles Held:
  • Assistant Manager
  • Maid
  • Administrative Assistant
  • High School Diploma

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