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Assistant Manager Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Skills
  • Sales monitoring
  • Marketing tactics
  • Orientating and training
  • Staff training and development
  • Retail operations management
  • Customer relations
  • Inventory management
  • Project management abilities
  • Product branding
  • Customer rapport
  • Merchandising
  • Closing and contract negotiations
  • Staff development
  • Business development understanding
Experience
04/2018 to Current
Assistant Manager Honey Baked Ham Canton, OH,
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Delegated daily tasks to team members to optimize group productivity.
  • Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Enforced company policies and procedures to strengthen operational standards across departments.
02/2017 to 02/2018
Server Vitality Senior Living Athens, AL,
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
03/2015 to 06/2017
Installation Technician Advantage Security Colorado Springs, CO,
  • Repaired equipment with new parts and replaced inoperable items.
  • Managed and monitored different small to medium scale installations in schedule and budget.
  • Managed technicians while leading and delegating job assignments, tracking project statuses and resolving issues to maximize productivity.
  • Secured client retention by driving product benefits and features around clients' needs.
  • Improved operational efficiencies by managing work requests, new orders, pricing and changes while coordinating logistics to verify service dates.
  • Provided key information to customers, educating on equipment, products and services.
  • Provided top quality control while eliminating downtime to maximize revenue.
02/2016 to 01/2017
Server Vitality Senior Living Germantown, TN,
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Greeted newly seated guests quickly and efficiently.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
Education and Training
Expected in 12/2019
General Office Assistant: Administrative Assistance And Secretarial Science
Tennessee College of Applied Technology - Shelbyville - Shelbyville, TN
GPA:
  • Student Government Association Member
Expected in
High School Diploma:
Community High School - Unionville, TN
GPA:
  • Technology Student Association Member
  • Student Art League Member
  • Mens Soccer Team Member
  • Cross Country Team Member

Accomplishments

In my two years at GameXChange I have taken my interests and talents and used them to help the company grow. When given the opportunity, I took 500$ worth of Gundam Models and built a growing customer base around them. Now we are one of the largest Gundam retailers in the South East United Sates. During my performance reviews, I am always highly rated, especially when it comes to dependability.

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Resume Strength

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  • Target Job
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Resume Overview

School Attended
  • Tennessee College of Applied Technology - Shelbyville
  • Community High School
Job Titles Held:
  • Assistant Manager
  • Server
  • Installation Technician
  • Server
Degrees
  • General Office Assistant
  • High School Diploma

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