Well-qualified customer service professional adept at coordinating events, placing reservations and updating records. Good verbal and written communication, problem-solving and conflict resolution abilities. Well-organized, self-motivated and hardworking.
Provided all guests with a positive experience and a professional impression.
Managed guest check-in and check-out procedures, placed reservations and processed payments.
Welcomed guests when they walked through the building and provided them with the assistance that they needed.
Provided bookkeeping of important files.
Developed lasting relationships with guests that built loyalty and drove hotel revenue.
Established a knowledge of local restaurants, historic sites, nightlife and shows so that such information could be given to interested guests.
Worked with Quickbooks and Microsoft office
Marked clearance products with updated price tags.
Built and maintained effective relationships with peers and upper management.
Processed all sales transactions accurately and in a timely fashion. Kept the showroom clean and maintained neat, orderly product displays.
Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Took Accounting 1 and finished it but did not pursue the rest of the accounting classes.
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