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assistant manager resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Detail-oriented Assistant Manager offers more than 3-year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills.

Forward-thinking assistant manager with proven history of leadership, planning and problem solving. Adept collaboration with kitchen help to accomplish demanding objectives, motivate staff and organize resources. Systematic understanding of maintaining coverage for all operational needs. Efficient assessment of customer needs and product and service cultivation. Resourceful understanding of leadership and multi-tasking needs. Dependable staff evaluation to streamline operations.

Accomplished management recognized for initiating positive environments where employees thrive and succeed. Multitasking professional with exceptional composure and poise. Expert in management and leadership.

Diligently coordinates all warehouse activities to keep products moving quickly and meet continuous shipping demands. Highly organized leader with good program management and team-building abilities focused on maximizing efficiency and performance. Proven track record of enforcing best practices in fast-paced environments.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Dedicated to best-in-class customer service and known for effective problem-solving abilities.

Flexible hard worker ready to learn and contribute to team success.

Skills
  • Sales monitoring
  • Product and service knowledge
  • Staff development
  • Customer relations
  • Marketing tactics
  • Retail Space Planning
  • Retail operations management
  • Training and development
  • Staff training and development
Experience
03/2018 to 06/2020
Assistant Manager Snooze Fort Collins, CO,
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Supervised counting cash drawers and making bank deposits in compliance with store opening and closing procedures.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Reviewed store policies and made changes to streamline operations and increase productivity.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
  • Managed employee scheduling by factoring in forecasted customer levels and labor cost controls.
01/2016 to 09/2018
Labor Worker People Ready Temp Agency City, STATE,
  • Provided industry insight to coworkers to assist work completion.
  • Set up equipment to maintain worksite productivity.
  • Opened boxes of merchandise and materials and restocked designated areas.
  • Coordinated schedules and day-to-day activities of crew to satisfy project needs.
  • Assigned work to employees based on project requirements and individual team member strengths.
  • Operated machinery, managed raw material and logged production data.
  • Conferred with other managers, technical personnel and team leaders to coordinate site work and maintain tight schedules.
09/2013 to 12/2015
Kitchen Hand Brownstone Bistro City, STATE,
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Cleaned utensils, dishes and glasses for customer use.
  • Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
  • CClaire-trained in other kitchen positions to support team and meet customer needs.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Restocked pantry with nonperishable food items to prevent stock from running low.
  • Checked and recorded refrigerator and freezer temperatures daily to verify proper working conditions.
  • Monitored inventory and promptly reported food items requiring reorder.
  • Plated meals in appealing arrangement and placed in designated areas to deliver to patrons.
  • Maintained clean and well-organized kitchen areas to promote efficiency.
  • Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
  • Displayed strong knowledge of proper food safety and sanitation practices.
  • Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
  • Maintained cleanliness and organization of display cases and dining areas.
  • Maintained cleanliness and organization of kitchen stations and storage areas.
  • Sanitized counters and wiped down surfaces following food preparation to prevent cClaire-contamination from raw meats.
  • Restocked main kitchen areas with items from shelves, coolers and freezers.
  • Offered customer assistance in locating items.
  • Supported chefs in managing food preparation to achieve precise plating and presentation.
  • Handled glassware, crystal and other fragile items with exceptional care to prevent breakage.
  • Replenished stations throughout restaurant and restocked cupboards, serving areas and salad bars to meet employee and customer demands.
  • Backed up kitchen team members during heavy work periods to maximize team coverage.
Education and Training
Expected in 06/2007 to to
GED:
Gibbs High School - Corryton, TN
GPA:

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Resume Overview

School Attended

  • Gibbs High School

Job Titles Held:

  • Assistant Manager
  • Labor Worker
  • Kitchen Hand

Degrees

  • GED

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