assistant manager resume example with 11+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Skills
Flexible and Adaptable
Data Entry
Decision-Making
Self-Motivated
Teambuilding
Active Listening
Excellent Communication
Analytical and Critical Thinking
Dependable and Responsible
Written Communication
Work History
Assistant Manager, 07/2018 - Current Massage Envy – Frankfort, IL,
Collaborated with team members to handle guest requirements from check-in through check-out.
Communicated problems regarding guest rooms to housekeeping services and maintenance personnel.
Executed positive demeanor to each and every visitor approaching front desk.
Quickly answered calls and routed to proper guest or department using multiline phone system.
Collected room deposits, fees and payments.
Oversaw fast-paced front desk operations and guests' needs at busy facility.
Received payments via cash, check, credit cards, vouchers and automatic debits and issued receipts, refunds, credits or change due to customers.
Counted, balanced and reconciled cash and credit card payments Timeframe and identified gaps in proper cash-handling procedures.
Prepared files for transfer to other units or for retirement by labeling, listing, boxing and processing files.
Updated records with new information.
Checked daily incoming paperwork and documents and made copies before filing.
Assisted with typing, data entry and answering incoming calls as required.
Followed confidentially regulations to maintain privacy.
Performed cash, card and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Office Assistant, 09/2014 - 09/2017 Pima Medical Institute – Las Vegas, NV,
Completed clerical tasks such as filing, copying and distributing mail.
Interacted with customers by phone, email or in-person to provide information.
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Delivered clerical support by handling range of routine and special requirements.
Executed record filing system to improve document organization and management.
Developed correspondence letters, memos and emails.
Entered Type data using Software, following procedures to keep information private.
Reviewed contracts by verifying accuracy and resolving discrepancies.
Received payments via cash, check, credit cards, vouchers and automatic debits and issued receipts, refunds, credits or change due to customers.
Counted, balanced and reconciled cash and credit card payments Timeframe and identified gaps in proper cash-handling procedures.
Handled team member cash outs, reported discrepancies and maintained precise financial records.
Grocery Store Associate, 05/2011 - 05/2014 Whole Foods Market – Alameda, CA,
Kept work areas neat, clean and free from debris.
Picked and packed order items.
Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Stocked shelves, racks, and cases with new or transferred merchandise.
Greeted customers and directed to requested products.
Followed orders precisely for correct items, sizes and quantities.
Moved merchandise using forklifts, pallet jacks and hand trucks.
Received payments via cash, check, credit cards, vouchers and automatic debits and issued receipts, refunds, credits or change due to customers.
Counted, balanced and reconciled cash and credit card payments Timeframe and identified gaps in proper cash-handling procedures.
Greeted and served customers professionally, operated technically advanced cash registers and sanitized checkout area after each customer.
Handled team member cash outs, reported discrepancies and maintained precise financial records.
Used POS system to enter orders, process payments and issue receipts.
Store Associate, 05/2010 - 05/2011 Vera Bradley, Inc. – Annapolis, MD,
Greeted customers, helped locate merchandise and suggested suitable options.
Answered questions about store policies and addressed customer concerns.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Received payments via cash, check, credit cards, vouchers and automatic debits and issued receipts, refunds, credits or change due to customers.
Counted, balanced and reconciled cash and credit card payments Timeframe and identified gaps in proper cash-handling procedures.
Handled team member cash outs, reported discrepancies and maintained precise financial records.
Greeted and served customers professionally, operated technically advanced cash registers and sanitized checkout area after each customer.
Education
No Degree I Didn't Graduate.: Pre-Requisites For University Transfer., Expected in 12/2010 - Highland Community College - Wamego, KS, GPA: Status -
Diploma: , Expected in 05/XXX9 - Wamego High School - Wamego, KS GPA: Status -
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