Dynamic Accounts Payable Clerk proven successful at building strong vendor / customer
relations | Proficient computer skills, including Microsoft Office | Recognized for providing
exceptional customer service. Authorized to work in the US for any employer
Met or exceeded sales & services goals to receive eligible bonuses Responsibilities and duties.
Managing front-end and back-of-the-house duties.
Performing all opening and closing duties.
Training, supervising, evaluating, and disciplining employees.
Preparing shift lineups.
Conducting pre- shift meetings, motivating crewmembers to meet shift goals.
Providing exceptional customer service with a positive and professional attitude.
Ensuring adherence to all official regulations and standards, as well as company policies and procedures.
Handling customer complaints and queries.
Assisting in expense management, inventory control, and ordering.
Set up, complete, and submit daily paperwork.
Preparing & making bank deposits.
Reconciling nightly reports.
Filling in where needed to assure service runs smoothly.
Monitoring & managing labor costs & service times.
Verifying proper food preparation, use of equipment, and sanitation of restaurant.
Prepping & cooking food.
Processing cash & credit sales.
Taking customer’s orders.
Directed and led employees, supervising activities to drive productivity and efficiency.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Enforced company policies and procedures to strengthen operational standards across departments.
Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
Optimized profits by controlling food, beverage and labor costs daily.
Head Bartender, Server, 10/2018 - 09/2019 C4 Advanced Tactical Systems – Orlando, FL,
Accomplishments.
Recognized for exceptional customer service and providing a positive customer experience.
Increased efficiency by reorganizing the bar area and creating a more accessible setup.
Utilized social media for networking and promoting, resulting in a 20% increase of revenue.
Responsibilities & Duties.
Performing all opening and closing duties, assisting with booking of musicians, managing inventory,
LWB ordering, providing exceptional customer service, resolving customer complaints, taking accurate
food & beverage orders, mixing & serving cocktails, maintaining a clean bar, ensuring bar is well stocked,
legal age verification, networking & promoting on social media, updating price lists, handling cash
transactions and processing credit card payments, creating and promoting drink specials, increasing
customer loyalty, supervising & training Sports Page's barback & servers.
Accounts Payable Clerk, 03/2013 - 09/2018 Rush Health Systems – City, STATE,
Accomplishments.
Generated budget changes to allocation of expenses, which produced a more accurate record.
Entrusted with employee training & recommendation of new hires.
Initiated & tested the development of a system upgrade which increased AP productivity by 15%
Responsibilities and Duties.
Setup and maintenance of vendor profiles, vendor account management, establishing and maintaining
strong vendor relations, processing invoices and vendor payments (check & virtual credit card),
processing contract payroll, expense reports, employee reimbursements, and confidential settlements,
accurate data entry, resolving account & system discrepancies, reconciling daily balancing, creating
and formatting Excel spreadsheets and Word documents, composing professional emails, organized
filing, training new AP clerks, team lead on special projects, reconciling vendor statements, answering
telephone, acting supervisor in absence of manager, corresponding with purchasing regarding vendor
accounts, prioritizing vendor accounts, enrolling vendors for virtual credit card payments, sorting &
opening mail, making bank deposits when needed.
Server/Assistant Manager, 03/2010 - 03/2013 News Restaurant – City, STATE,
Accomplishments.
Increased customer loyalty by providing positive customer experiences.
Redesigned outdated menus with a fresh look, updated menu items and prices.
Promoted to Assistant Manager when position became available.
Responsibilities and Duties.
Greeting customers, recording & serving accurate food & beverage orders, up-selling menu items,
promoting specials, being knowledgeable of menu items, POS system and cash register operations,
supervising and scheduling employees, processing manual payroll, balancing cash & credit tickets
with daily sales totals, preparing and making bank deposits, resolving in-house issues and customer
complaints, customer service, increasing customer loyalty, performing opening & closing duties, key
holder.
Education and Training
High school diploma: General Studies, Expected in 2017 - Meridian Community College - Meridian, MS GPA:
: , Expected in 1991 - The Education Center - Jackson, MS GPA:
: Business Administration, Expected in - Some College - , GPA:
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