LiveCareer-Resume

assistant manager resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Motivated Assistant Manager with one years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing, detailed Client Service Associate. Known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Skills
  • Team Building
  • Team Leadership
  • Problem Resolution
  • Customer Relations
  • Time Management
Experience
Assistant Manager, 07/2021 - 10/2022
Uscc Services, Llc Altoona, IA,
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Produced thorough, accurate and timely reports of project activities.
  • Assigned work and monitored performance of project personnel.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Observed tables to tend to guest needs and identify customer service opportunities.
  • Greeted frequent visitors by name and explained new promotions.
  • Removed dishes and glasses from tables or counters to take to kitchen for cleaning.
  • Resolved guest complaints to maintain complete customer satisfaction.
  • Assisted servers to optimize guest dining experience.
  • Memorized dining room floor plans and understood seat number system.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Asked customers about meals to assess satisfaction and collect vital feedback.
  • Built and maintained relationships with regular customers by learning and remembering preferences.
  • Helped customers find specific products, answered questions and offered product advice.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Processed sales transactions to prevent long customer wait times.
  • Collected payments and provided accurate change.
  • Helped with purchases and signed customers up for rewards program.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Replenished supplies and organized food preparation stations to maximize productivity.
  • Worked with managers to report and resolve customer issues or concerns.
  • Maintained safe food handling practices to prevent germ spread.
  • Took to-go phone orders from guests following outlined procedures.
  • Bussed tables between courses, loading and unloading trays to expedite service.
  • Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
  • Explained menu items, took orders and delivered food courses according to instruction.
Hairstylist's Assistant, 02/2022 - 08/2022
Sport Clips Wilmington, NC,
  • Ordered, displayed and maintained supplies.
  • Massaged and treated scalp using hands, fingers or vibrating equipment.
  • Scheduled client appointments.
  • Swept salon floors, took out trash and sterilized styling tools after use.
  • Kept work stations clean and sanitized scissors, combs and other styling tools.
  • Updated and maintained customer information records and beauty services provided.
  • Welcomed, seated and prepared clients for services by snapping waterproof drape gown in place.
  • Stocked inventory items and prepared inventory reports.
  • Rang up customers by processing payments and promoted products to increase sales.
  • Applied water or setting, straightening or waving solutions to hair.
  • Assisted hairstylist with washing, blow-drying and styling.
  • Took photos of customer results, products and other salon activities to post on social media to promote business.
  • Sanitized and arranged scissors, combs, brushes and other styling tools in addition to sweeping and laundry.
  • Shampooed, conditioned and dried hair and scalp or hairpieces.
  • Readied foils and mixed color and other chemicals to prepare for hair coloring, bleaching and highlighting.
  • Responded to customer inquiries by phone, email and in person.
  • Demonstrated and sold hair care products and cosmetics.
Hairstylist's Assistant, 05/2019 - 10/2019
Sport Clips Wood River, IL,
  • Ordered, displayed and maintained supplies.
  • Massaged and treated scalp using hands, fingers or vibrating equipment.
  • Scheduled client appointments.
  • Swept salon floors, took out trash and sterilized styling tools after use.
  • Updated and maintained customer information records and beauty services provided.
  • Kept work stations clean and sanitized scissors, combs and other styling tools.
  • Stocked inventory items and prepared inventory reports.
  • Welcomed, seated and prepared clients for services by snapping waterproof drape gown in place.
  • Developed new styles and techniques.
  • Rang up customers by processing payments and promoted products to increase sales.
  • Assisted hairstylist with washing, blow-drying and styling.
  • Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
  • Took photos of customer results, products and other salon activities to post on social media to promote business.
  • Sanitized and arranged scissors, combs, brushes and other styling tools in addition to sweeping and laundry.
  • Shampooed, conditioned and dried hair and scalp or hairpieces.
Hair Salon Assistant, 11/2017 - 08/2019
Cactus Hair Salon & Day Spa City, STATE,
  • Identified signs of medically concerning or potentially contagious conditions such as head lice or severe dandruff, advising sufferers to apply remedies or seek treatment.
  • Worked with hairstylists to perform general treatments such as [Type].
  • Took photos of customer results, products and other salon activities to post on social media to promote business.
  • Administered shampoos and massages to patrons, communicating regarding shampoo and temperature preferences to prepare hair for styling afterwards.
  • Performed relaxing head and scalp massages for customers.
  • Kept patrons informed of product specials and new releases, suggesting specialized products to regular patrons best suited to hair needs and preferences.
  • Assisted with sweeping up hair and wiping down stations to keep salon clean and sanitary.
  • Sanitized and arranged scissors, combs, brushes and other styling tools in addition to sweeping and laundry.
  • Stocked inventory items and prepared inventory reports.
  • Readied foils and mixed color and other chemicals to prepare for hair coloring, bleaching and highlighting.
  • Delivered insights on application and removal of hair styling products, informing patrons on uses of various products and effective methods of removal.
  • Welcomed, seated and prepared clients for services by snapping waterproof drape gown in place.
  • Directed clients to different salon locations, promoted hair products and answered customer questions.
  • Assisted hairstylist with washing, blow-drying and styling.
  • Checked in customers for appointments and notified stylists of clients' arrival.
  • Applied specialized shampoos and other hair products to treat scalp illnesses, hair loss or damage due to poor treatment or excessive exposure to elements.
  • Advised patrons on proper care of color-treated hair, recommending shampoos and other products to promote health and body.
  • Maintained client records within computer system, gathering personal contract information, treatment needs and style preferences for use upon future visits.
  • Shampooed and conditioned hair of [Number] customers per day.
  • Swept salon floors, took out trash and sterilized styling tools after use.
  • Recommended haircare products to patrons based on hair type and style preferences, offering input on washing and styling regimen for greater convenience and health.
  • Rang up customers by processing payments and promoted products to increase sales.
  • Informed clients on healthy hygiene practices to keep hair and scalp clean and healthy without imposing undue stress from excessive product application.
Education and Training
: Cosmetology, Expected in 02/2019
-
Long Island Beauty School - Hauppauge, NY
GPA:
Status -
High School Diploma: , Expected in 09/2009
-
Sachem High School North - Lake Ronkonkoma, NY
GPA:
Status -
: Liberal Arts And General Studies, Expected in
-
Suffolk County Community College - Selden, NY
GPA:
Status -

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Resume Overview

School Attended

  • Long Island Beauty School
  • Sachem High School North
  • Suffolk County Community College

Job Titles Held:

  • Assistant Manager
  • Hairstylist's Assistant
  • Hairstylist's Assistant
  • Hair Salon Assistant

Degrees

  • High School Diploma
  • Some College (No Degree)

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