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Assistant Manager Resume Example

Resume Score: 100%

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ASSISTANT MANAGER
Professional Summary
Works quickly and efficiently in fast-paced environments. Detail-oriented bartender highly effective at multitasking in competitive, high-energy and fast-paced environments while juggling multiple priorities. Reliable, and always on time. Skills Effective multi-tasker.     Cash handling Customer-focused. Thrives under pressure. Mathematical aptitude. Exceptional customer service.
Skills
  • Excellent communication skills
  • Articulate and well-spoken
  • Professional phone etiquette
  • 60 WPM typing speed
  • Customer service-oriented
  • Flexible
  • Accurate and detailed
  • Critical thinker
  • Project planning
  • Microsoft Excel certified
  • Multi-line phone proficiency
  • Excellent planner and coordinator
  • Works well under pressure
  • Social media knowledge
  • Pleasant demeanor
  • Appointment setting
  • Strong interpersonal skills
  • Speaks fluent Croatian
Work History
Assistant Manager , 07/2013 to Current
Company Name – City, State
  • Built guest satisfaction and enjoyment.
  • Upsold products when appropriate.
  • Prepared hot and cold beverages to the highest standard while providing guests with legendary customer service.
  • Consistently exhibited a calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set a positive example for the shift team.
  • Adeptly retrieved orders from storeroom.
  • Expertly prepared both alcoholic and non-alcoholic beverages using correct techniques, liquid measurements and garnishes.
  • Set up bar for operation, obtained cash bank and stocked the service bar.
  • Set up storeroom and work areas to allow easy access to stock items.
  • Accurately recorded sales, made correct change and prepared charge slips for guests.
  • Maintained updated knowledge of all menu items, specials, liquor brands, beers and non-alcoholic selections.
  • Managed office supplies, vendors, organization and upkeep.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Opened and properly distributed incoming mail.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Organized all new hire, security and temporary paperwork.
  • Obtained signatures for financial documents and internal and external invoices.
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
Server/Bartender, 02/2011 to 07/2013
Company Name – City, State
  • Maintained updated knowledge of all menu items, specials, liquor brands, beers and non-alcoholic selections.
  • Routinely checked identification of patrons purchasing alcoholic beverages.
  • Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.
  • Maintained a consistent, regular attendance record.
  • Expertly prepared both alcoholic and non-alcoholic beverages using correct techniques, liquid measurements and garnishes.
  • Set up bar for operation, obtained cash bank and stocked the service bar.
  • Set up storeroom and work areas to allow easy access to stock items.
  • Effectively and calmly resolved situations with intoxicated guests.
  • Completed regular bar inventories and daily requisition sheets as requested.
  • Adeptly retrieved orders from storeroom.
  • Cut, sliced and peeled perishable garnishes and fruits for beverages.
  • Stored back-up supplies needing refrigeration for later use.
  • Regularly cleaned and sanitized the bar area, beer lockers, refrigeration and storage areas.
  • Built guest satisfaction and enjoyment.
  • Upsold products when appropriate.
Server, 02/2010 to 08/2013
Company Name – City, State
  • Maintained updated knowledge of all menu items, specials, liquor brands, beers and non-alcoholic selections.
  • Routinely checked identification of patrons purchasing alcoholic beverages.
  • Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.
  • Maintained a consistent, regular attendance record.
  • Expertly prepared both alcoholic and non-alcoholic beverages using correct techniques, liquid measurements and garnishes.
  • Set up bar for operation, obtained cash bank and stocked the service bar.
  • Set up storeroom and work areas to allow easy access to stock items.
  • Accurately recorded sales, made correct change and prepared charge slips for guests.
  • Effectively and calmly resolved situations with intoxicated guests.
  • Followed bar recipes to deliver consistent drink quality, control costs and maximize guest satisfaction.
  • Completed regular bar inventories and daily requisition sheets as requested.
Personal Assistant/Nanny, 08/2006 to 08/2010
Company Name – City, State
  • Babysat three children.
  • Drove them to their daily activities.
  • Tutored them with their school work.
  • Prepared meals for them.
  • Maintained a clean environment for them.
  • Traveled on trips with them.
  • Made necessary appointments.
  • Over saw other employees.
Education
High School Diploma: 2009
St. Elizabeth Academy - City, State
  • 3.7 GPA
  • Honor Society
  • President of Student Council
  • Varsity Soccer Team 
Associate of Arts: General Education, 2011
St. Louis Community College - City, State
    General Education
  • 3.8 GPA
  • Recipient of Emerging Scholars Scholarship
Bachelor of Science: Political Science, December 2014
Webster University - City, State
  • 3.7 GPA
  • Coursework in Business Administration, Communications and Accounting
  • Recipient of Webster Academic Scholarship
Skills
back-up, customer service, access, purchasing, quality, sales
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • St. Elizabeth Academy
  • St. Louis Community College
  • Webster University

Job Titles Held:

  • Assistant Manager
  • Server/Bartender
  • Server
  • Personal Assistant/Nanny

Degrees

  • High School Diploma : 2009
    Associate of Arts : General Education , 2011
    Bachelor of Science : Political Science , December 2014

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