Mechanic equipped with the top quality customer service skills and proper certifications necessary to provide excellent auto services.
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Community Service Project with Make A Wish Foundation- Built a truck for boy's last wish.
Promoted to Assistant Manager within three months.
Specialized in tires and brakes.
Operated balancer and tire machine, installed tires and brakes.
Completed work orders effectively and efficiently.
Assisted in overseeing store operations, scheduling, inventory, reports, paperwork, and employee development.
Assisted and educated customers on selecting new tires for their vehicles.
Presented oil change options and additional services based on manufacturer recommendations.
Performed manufacturer recommended services such as oil changes, A/C recharging, transmission and radiator flushes, tire rotations, battery checks, and other routine daily work.
Handled monetary transactions as well as nightly deposits.
Diagnosed and repaired vehicles.
Communicated with customers regarding vehicle issues and potential repairs.
Examined vehicles to determine the extent of damage or malfunctions.
Removed and replaced tires, shocks, struts and brakes.
Contributed to repeat and referral business by using strong customer service and problem solving skills.
Implemented Pennzoil practices, policies, and procedures.
Responsible for interviewing, hiring, and training new employees.
Improved service quality and increased sales by developing a strong knowledge of company's products and services.
Provided detailed monthly departmental reports and updates to senior management.
Addressed negative customer feedback immediately.
Effectively communicated with team members to maintain clearly defined expectations.
Specialized in servicing brakes and A/C systems.
Contributed to repeat and referral business by using strong customer service and problem solving skills.
Organized work records and filed reports.
Ordered accurate amounts of parts and supplies to maintain necessary inventory.
Managed staff to work more efficiently and responsibly.
Assisted in implementing the Valvoline policies, practices, and procedures.
Accounted for the inventory, scheduling, opening, closing, and overall management of the store,
Trained, interviewed, and hired employees.
Worked on all aspects of cars that included: oil changes, A/C recharging, transmission and radiator flushes, tire rotations, battery checks, and other routine daily work.
Handled numerous monetary transactions between Valvoline and customers as well as bank deposits.
Effectively addressed customer needs and concerns.
Skills USA VICA State Chaplain
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School Attended
Job Titles Held:
Degrees
