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assistant manager resume example with 10+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Dedicated team player and expert soldier adept at managing equipment, performing patrols and providing updates to unit leaders. Proficient in assessing risk, maintaining safety gear and evaluating terrain. Current secret security clearance. Attentive supervisor with 13 plus years of experience guiding top-quality talent. Qualified in managing staff by continually assessing sales performance, maintaining accountability and overseeing inventory management. Consistently foster superior customer service standards by coaching team members to effectively address customer concerns and communicate with tact and diplomacy.

Skills
  • Product and service knowledge
  • Sales monitoring
  • Staff development
  • Staff training and development
  • Customer rapport
  • Project management abilities
  • Inventory management
  • Customer relations
  • Merchandising
  • Managing safety gear
  • Report writing
  • Reviewing records
  • Coordinating training
  • Conducting risk assessments
  • Personnel mentoring
  • Security systems
  • Problem resolution
  • Relationship development
  • Project organization
  • Supervision
  • Communications
  • Organization
  • Planning and coordination
  • Team building
  • Generator preventive maintenance
  • Parts oiling and greasing
  • Battery testing
  • Motor repairs
  • Fluid level testing
  • Problem diagnosis
  • Safety procedures
Experience
07/2017 to 11/2020
Deputy Sheriff Officer Bartell Drugs Edmonds, WA,
  • Maintained order in building and on grounds of [Type] prison.
  • Coordinated shakedowns to locate and remove unauthorized items.
  • Assigned daily tasks and responsibilities to employees and filled out daily work logs.
  • Monitored all disciplinary and medical lockups every 30 minutes.
  • Enforced resident behavior management protocols and wrote incident reports for infractions.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Supervised inmates during meals, visits, recreation, telephone calls and shower time.
  • Recognized signs of problems, such as despondency, depression and anger in order to prevent riots or suicides.
  • Operated communication systems, including telephones, switchboards, intercoms and two-way radios to effectively communicate with other personnel.
  • Assisted in restraining violent and unruly inmates.
12/2016 to 07/2017
Assistant Manager Benchmark Hospitality Briarcliff Manor, NY,
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Evaluated employee performance and developed improvement plans.
  • Delegated daily tasks to team members to optimize team productivity.
05/2015 to 07/2016
Security Officer Bartell Drugs North Bend, WA,
  • Monitored 10 security cameras and fire, building and alarm systems.
  • Maintained safety by quickly responding to alarms and investigating disturbances.
  • Checked and secured 8 building entrances every 2 hours.
  • Documented all security-related situations, including breakins and accidents in in-depth reports for submission to Security Manager.
  • Circulated among patrons and customers to keep abreast of any emergent security situations, including bodily harm and theft.
  • Enforced security regulations and calmly and promptly escorted non-compliant individuals to security areas for processing.
11/2009 to 07/2015
Assistant Manager Sears Auto Center City, STATE,
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Supported sales management initiatives to optimize business development.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Evaluated employee performance and developed improvement plans.
Education and Training
Expected in 08/2021
Diploma: Aircraft Structural
Central Georgia Technical College - Warner Robins, GA,
GPA:
Expected in 05/1992
High School Diploma:
King Philip Regional High School - Wrentham, MA
GPA:
Accomplishments

2 Army Commendation Medal

7 Army achievement medals

4 Army good conduct medals

Army overseas service medal

Global war on terrorism medal

overseas training medal

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Resume Overview

School Attended

  • Central Georgia Technical College
  • King Philip Regional High School

Job Titles Held:

  • Deputy Sheriff Officer
  • Assistant Manager
  • Security Officer
  • Assistant Manager

Degrees

  • Diploma
  • High School Diploma

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