Efficient Carpenter equipped with the tools necessary to complete tasks on time and with little guidance. Assistant with a keen attention to detail and design. Recognizes customer service as a valuable tool to deliver overall quality and satisfaction.
Installation Technician successful at developing unique troubleshooting techniques and providing quality sound installation services to customers. Technician skilled in troubleshooting technical issues with accuracy and speed. Trained in window and door installs. Service Technician Supervisor accomplished in creating strong and knowledgeable teams and meeting deadlines. Successful in reviewing projects and tracking margins for process improvements. Dedicated assistant to owner focused on building a strong customer base through effective communication. Diligent and focused with a strong commitment to providing superior client service. Courteous and prompt Field Service Technician with superior customer service skills. Handles high-pressure situations and resolves customer issues in a calm and courteous manner.
High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.
Detail-oriented professional with strong technical skills and the ability to learn concepts quickly.
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Associates of Arts Grayson County College - Sherman, TX 2015 to 2015
3.5 GPA
Public Speaking and Theater coursework
Arts and Entertainment Management coursework
Speech and Theater workshop
High School Diploma S and S High School - Sadler, TX
3.575 GPA percentage
Top 15% of class
Student government representative, class president from Freshmen to Senior year
Responded to and resolved an average of four field service requests per
day, including installs, estimates, touch ups, and customer service.
Business Development:
Project Management:
Quality control of laundry and dry cleaning.
Maintenance of machinery and clean up. Exceeded customer product expectations by maintaining equipment to product quality products.
Customer service in person as well as on the phone.
Spot checking articles of clothing from jeans and bedding to wedding gowns and suits.
Knowledge of chemicals used to remove stains of varieties.
Working long hours shifts.
Opening and Closing multiple store locations.
Responsible for promoting safe and clean working environment.
Reviewed work orders and communicated with prior shift to assess work needs for the day.
Unloaded incoming inventory and placed products onto shelves.
Used hand tools to mount, install, and secure tools.
Worked overtime, including evenings, bad weather days and weekends, to respond to emergencies and fix unsafe conditions.
Kept supervisor informed of job progress and material requirements
Managed work with little supervision.
Performed weekly maintenance assessments.
Set up the tools and prepare each window or door that is to be removed from customer's house.
Check the orders with the customers to make sure everything approved.
Follow step by step rules in the installation process.
Accomplishments include satisfaction of a job well done and taking care of customers who need help is what impacted me the most from working this job.
Introduce customers to steps and assessed questions with my best knowledge.
Able to lift heavy items 100+ pounds safely for extended periods of time.
Good listening skills and being in the mind set of wanting to learn.
Patience when dealing with issues that happen at some points and being able to think calmly and rationally at a good work pace was things that I would try to apply each day at work.
Worked independently on projects and also with a team.
Installed cabinets, base cabinets and crown molding.
Removed tool marks and surface adhesives after installation to improve project quality.
Repaired and maintained older properties, including renovating flooring, walls, and remodeling bathrooms and kitchens. Operated power saws, nail guns, and power drills.
Responsibilities include Opening and closing store by analyzing and preparation.
Clean up on any mess that were to happen in the store through out work day.
Fulfill to role as cashier when needed.
Supervision of other employees to increase productivity towards each goal.
Served as mentor to junior team members.
Always being on call whenever the head manager may need assistance. Accomplishments include helping a customers daily with things they need to get.
Working with team and looking out for others always gave a feeling of accomplishment to me.
Skills used include patience when dealing with a customer and understanding with the things they may need from me.
Respect when handling situations and also motivate fellow employees through out the day, while upholding a good attitude with anything I may encounter through out the store.
Increased productivity through hard work, diligence, and positive thinking.
Inspected facility-related manufacturing support systems on a daily basis.
Planned work and determined appropriate tools and equipment.
Maintained systems involving hazardous chemicals, gases and liquids.
Maintained systems involving hazardous chemicals, and liquids with pool maintenance.
Climbed ladders and lifted heavy loads during set-up for events.
Maintained pools and camp ground property each day.
Processed work orders and prioritized jobs.
Responsible for promoting safe and clean working environment.
Managed work with little supervision.
Manager and Assistant Skills
Team management, supervision, diligence, stress tolerance, reliability, resourceful,customer service, and caring
Manual Labor Skills
Heavy lifting, listening, following instructions, attention to detail, cautious, fast paced, hard working and maintenance of pools and yard work.
Public Speaking Skills
Diction, comfortable speaking to others, able to understand and use body language, and listening.
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Companies Worked For:
School Attended
Job Titles Held:
Degrees
