- Montgomery Street, San Francisco, CA 94105
- H: (555) 432-1000
- C:
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- Date of Birth:
- India:
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Assistant Manager with experience providing leadership necessary for sales growth and increased profit margin. Cultivates open communication with employees and provides feedback to improve job performance.
- Recruiting and Interviewing
- Staff Supervision
- Google Drive
- Staff Management
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- Training
- Employee scheduling
- Search Engine Optimization
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Assistant Manager, 01/2018 - Current
Kane's Furniture – Brandon, FL,
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Trained team members in successful strategies to meet operational and sales targets.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Supported staff development and goal attainment by focusing on skill development and job satisfaction.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Coached team on effective upselling and cross-selling methods.
- Monitored employee performance and developed improvement plans.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Advanced to keyholder and assistant manager-in-charge in manager's absence.
- Created and implemented incentive initiative for on-the-job safety and achieved Number years with no Workers' Compensation claims.
- Managed Number Job Titles successfully in fast-paced environment through proactive communication and positive feedback.
- Submitted reports to senior management to aid in business decision-making and planning.
- Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience.
- Provided current employees options for additional training opportunities.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Bus Matron, 09/2016 - 01/2018
Belle Tire – Rossford, OH,
- Maintained effective schedule balance between rest periods, active play and instruction.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Consulted with families to discuss activities and behaviors of each child.
- Observed children to proactively identify issues with emotional or physical development and worked with parents and supervisors to address concerns.
Sales Associate, 07/2012 - 09/2016
Belle Tire – Saint Clair, MI,
- Tracked stock using company inventory management software.
- Maintained organized, presentable merchandise to drive continuous sales.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
- Educated customers on promotions to enhance sales.
Sales Associate, 01/2007 - 07/2012
Pretty Girl Inc. – City, STATE,
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
- Processed product returns and assisted customers with other selections.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Educated customers on promotions to enhance sales.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Used cash registers and POS systems to request and record customer orders and compute bills.
Associates Degree : Office Technologies , Expected in 06/2016
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Plaza College - Forest Hills, NY
GPA:
GED : , Expected in
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Flushing High School - Flushing, NY,
GPA:
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