Assistant Manager with experience providing leadership necessary for sales growth and increased profit margin. Cultivates open communication with employees and provides feedback to improve job performance.
Skills
Recruiting and Interviewing
Staff Supervision
Google Drive
Staff Management
Training
Employee scheduling
Search Engine Optimization
Work History
Assistant Manager, 01/2018 - Current Kane's Furniture – Brandon, FL,
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Trained team members in successful strategies to meet operational and sales targets.
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Supported staff development and goal attainment by focusing on skill development and job satisfaction.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Coached team on effective upselling and cross-selling methods.
Monitored employee performance and developed improvement plans.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Advanced to keyholder and assistant manager-in-charge in manager's absence.
Created and implemented incentive initiative for on-the-job safety and achieved Number years with no Workers' Compensation claims.
Managed Number Job Titles successfully in fast-paced environment through proactive communication and positive feedback.
Submitted reports to senior management to aid in business decision-making and planning.
Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience.
Provided current employees options for additional training opportunities.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Bus Matron, 09/2016 - 01/2018 Belle Tire – Rossford, OH,
Maintained effective schedule balance between rest periods, active play and instruction.
Helped children develop motor skills in preparation for preschool and kindergarten.
Consulted with families to discuss activities and behaviors of each child.
Observed children to proactively identify issues with emotional or physical development and worked with parents and supervisors to address concerns.
Sales Associate, 07/2012 - 09/2016 Belle Tire – Saint Clair, MI,
Tracked stock using company inventory management software.
Maintained organized, presentable merchandise to drive continuous sales.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Educated customers on promotions to enhance sales.
Sales Associate, 01/2007 - 07/2012 Pretty Girl Inc. – City, STATE,
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
Processed product returns and assisted customers with other selections.
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Educated customers on promotions to enhance sales.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Used cash registers and POS systems to request and record customer orders and compute bills.
Education
Associates Degree : Office Technologies , Expected in 06/2016 - Plaza College - Forest Hills, NY GPA:
GED : , Expected in - Flushing High School - Flushing, NY, GPA:
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