Assistant Manager Resume Example

• Resolved an average of 3 customer complaints per month regarding sales and service.
• Led sales calls with team members to establish sales and customer retention goals.
• Responsible for controlling expenses to maximize profits
• Responsible for employee development through weekly PPR

Management Assistant Oct 2011 - Jan 2012

• Training new employees on Sales and service
• Setting up weekly marketing schedules to acquire more market share
• Selling company's protection packages and collecting Account receivables

Management Trainee Aug 2010 - Oct 2011

• Responsible for regular vehicle maintenance update
• Batching contract to make sure proper underwriting guidelines are followed
• Responsible for making sure vehicles are clean and ready to be rented
• In charged of success and failure log to make sure customer are happy before they leave the store

Intern Sept 2007 - Aug 2010

• Responsible for doing customer pick up and ride backs
• Responsible for greeting customer upon entrance and directing them
• Double teaming at counter while building rapport with customers
• Writing rental contracts and selling protections packages