Assistant Manager Resume Example
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ASSISTANT MANAGER
Summary
Industrious and observant Overnight Supervisor with [Number] years of diverse experience leading productive teams and operations during both peak and non-peak hours and shifts. Committed to building cohesive and collaborative teams that strive to meet common goals. Safety-focused leader with proven success as trainer, mentor and forthright communicator.
Skills
- Visual merchandising
- Shelf restocking
- Contract development and management
- Issue and conflict resolution
- Team building
- Inventory management
- Relationship development
- Planning and coordination
- Team management
- Organization
- Communications
- Customer service
- Supervision
Education and Training
High School DiplomaForest Park High SchoolCity,State,05/1992
Experience
Mighty Fine Burgers Fries & ShakesAssistant Manager | Cedar Park , TX10/2017 to Current
- Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Completed inventory audits to identify losses and project demand.
- Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
- Assisted [Job title] in evaluating employee performance and cultivating improvement initiatives.
- Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Managed personnel scheduling, facilitating adequate coverage to meet demand.
- Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
- Enhanced sales by implementing merchandising and promotional improvements.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Oversaw team development according to industry service standards to further customer loyalty.
- Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
- Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
- Supported sales management initiatives to optimize business development.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Delegated daily tasks to team members to optimize group productivity.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
- Developed and implemented performance improvement programs, resulting in [Number]% increase in efficiency.
FacebookSupport Manager | Foster City , CA03/2016 to 10/2017
- Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.
- Trained [Number] employees on best practices and protocol while managing teams to maintain optimal productivity.
- Mentored new employees on [Task] and [Task] and delivered constructive feedback to increase understanding of job duties.
Dollar TreeDepartment Manager | Rome , GA02/2003 to 10/2017
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock.
- Delegated work to staff, setting priorities and goals.
- Balanced workloads to meet targets without overtaxing employees.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Determined performance goals for departmental employees and provided feedback on methods for reaching those milestones.
- Employed process improvement initiatives within department.
- Enforced safety rules and other policies to protect employees and minimize company liability.
- Handled [Type] shift overstock, restocking and inventory control.
- Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
- Supervised [Number] full-time and [Number] part-time employees.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Treated associates with fairness and respect, providing recognition of accomplishments.
- Followed all safety protocols and company processes and procedures.
- Calculated expenses to correctly mark-up merchandise, remaining competitive.
- Coached, trained and mentored new team members and manager trainees.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Worked closely with sales associates to complete tasks.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated with visual merchandising team to develop strategies to drive profitability.
Department manager
- Price changes
- Ordering for department
- Shelf stocker
- Zone
- Delegates associates
- Maintained department inventory
- Mods
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Resume Strength
- Completeness
- Measurable results
- Strong summary
Resume Overview
School Attended
- Forest Park High School
Job Titles Held:
- Assistant Manager
- Support Manager
- Department Manager
Degrees
- High School Diploma
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