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Assistant Manager Resume Example

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ASSISTANT MANAGER
Summary

Industrious and observant Overnight Supervisor with [Number] years of diverse experience leading productive teams and operations during both peak and non-peak hours and shifts. Committed to building cohesive and collaborative teams that strive to meet common goals. Safety-focused leader with proven success as trainer, mentor and forthright communicator.

Skills
  • Visual merchandising
  • Shelf restocking
  • Contract development and management
  • Issue and conflict resolution
  • Team building
  • Inventory management
  • Relationship development
  • Planning and coordination
  • Team management
  • Organization
  • Communications
  • Customer service
  • Supervision
Education and Training
High School DiplomaForest Park High SchoolForest Park,GA,05/1992
Experience
WalmartAssistant Manager | Locust Grove, GA10/2017 to Current
  • Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Completed inventory audits to identify losses and project demand.
  • Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
  • Assisted [Job title] in evaluating employee performance and cultivating improvement initiatives.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
  • Supported sales management initiatives to optimize business development.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Delegated daily tasks to team members to optimize group productivity.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Developed and implemented performance improvement programs, resulting in [Number]% increase in efficiency.
Walmart Support Manager | Griffin , Ga 03/2016 to 10/2017
  • Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.
  • Trained [Number] employees on best practices and protocol while managing teams to maintain optimal productivity.
  • Mentored new employees on [Task] and [Task] and delivered constructive feedback to increase understanding of job duties.
WalmartDepartment Manager | Griffin , Ga 02/2003 to 10/2017
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock.
  • Delegated work to staff, setting priorities and goals.
  • Balanced workloads to meet targets without overtaxing employees.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Determined performance goals for departmental employees and provided feedback on methods for reaching those milestones.
  • Employed process improvement initiatives within department.
  • Enforced safety rules and other policies to protect employees and minimize company liability.
  • Handled [Type] shift overstock, restocking and inventory control.
  • Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
  • Supervised [Number] full-time and [Number] part-time employees.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Followed all safety protocols and company processes and procedures.
  • Calculated expenses to correctly mark-up merchandise, remaining competitive.
  • Coached, trained and mentored new team members and manager trainees.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Worked closely with sales associates to complete tasks.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Collaborated with visual merchandising team to develop strategies to drive profitability.
Department manager
  • Price changes
  • Ordering for department
  • Shelf stocker
  • Zone
  • Delegates associates
  • Maintained department inventory
  • Mods
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Resume Overview

Companies Worked For:

  • Walmart

School Attended

  • Forest Park High School

Job Titles Held:

  • Assistant Manager
  • Support Manager
  • Department Manager

Degrees

  • High School Diploma

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