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Assistant Manager Resume Example

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ASSISTANT MANAGER
Professional Summary

Agile and adaptable team leader with stellar business and managing history, motivational approach and upbeat nature. Skilled in training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Professional sales-focused employee with 3 years of management experience in diverse fields. Proven history of building relationships with satisfied customers. Equally skilled as management leader and meticulous number cruncher focused on overall operational performance. Organized and efficient worker experienced in handling cash, processing payments and cementing patron relationships with excellent interpersonal abilities. Proven history of carefully managing funds to reduce discrepancies. Service-oriented team member with articulate communication skills and friendly demeanor. Trustworthy and dedicated as well with 6 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Skills
  • Staff management
  • Recruiting and interviewing
  • Issue resolution
  • Business analysis
  • Employee scheduling
  • Staff supervision
  • Training
  • Google Drive
  • Strategic planning
  • Email account set up
  • Microsoft expertise
  • Documentation
  • Telemarketing
  • Sales strategies
  • Customer service
  • Business planning
  • Time management
  • Know Your Customer
  • Retail services
  • Team building
  • Quality assurance
Work History
Assistant Manager, 09/2019 to Current
Mvp Sports Clubs – Grand Rapids , MI
  • Coached team on effective upselling and cross-selling methods.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Supervised team of 8 employees and provided feedback on performance.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Monitored employee performance and developed improvement plans.
Cashier, 04/2018 to 02/2019
Nms Usa – Ambler , AK
  • Helped customers complete purchases,locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Counted cash in register drawer at beginning and end of shift.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Educated customers on promotions to enhance sales.
  • Assisted customers with special services, account updates and promotional options.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Assisted customers by answering questions and fulfilling requests.
Camp Counselor, 05/2018 to 08/2018
City Of Lenexa – Lenexa , KS
  • Enhanced activity strategies to help users of different ability levels engage in activities.
  • Provided first-aid for accidents and injuries or during emergency situations.
  • Maintained safety, security, and cleanliness of facility, equipment and vehicles.
  • Communicated with parents about participants' experiences and reported concerns to Director.
  • Collaborated with other camp counselors to create atmosphere of fun and learning.
  • Developed stimulating and age-appropriate arts and crafts activities.
  • Established emergency procedures for camp in event of serious or critical injury or incident.
  • Developed strong working relationships with campers, parents or guardians and other counselors through effective communication and active listening skills.
  • Taught campers various skills, including how to safely start campfires, how to rock climb and methods to avoid poisonous outdoor plants.
Education
High School Diploma: 05/2017
Lyman Hall High School - City, State
  • Member of National Honors Society
  • Elected to Treasurer for Student Council in 2016
  • Elected Captain of soccer team
  • Graduated in Top 10% of Class
  • Graduated with 3.9 GPA
BBA: Accounting, Finance, Expected in 05/2022
Southern Connecticut State University - City, State
Bachelor of Science: Pre-MedicineUniversity of Connecticut - City, State
Accomplishments
  • Elected President at Uconn for student body
  • Winner of spelling bee in 2010 at elementary school
  • Volunteer for local mosque in community
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

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80Good
Resume Strength
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  • Formatting
  • Word choice
  • Length
  • Measurable results

Resume Overview

School Attended

  • Lyman Hall High School
  • Southern Connecticut State University
  • University of Connecticut

Job Titles Held:

  • Assistant Manager
  • Cashier
  • Camp Counselor

Degrees

  • High School Diploma : 05/2017
    BBA : Accounting, Finance , Expected in 05/2022
    Bachelor of Science : Pre-Medicine

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