Assistant Manager Resume Example
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ASSISTANT MANAGER
Professional Summary
Executive-level Business Manager and entrepreneur with experience running start-up and emerging companies. Strong technology and product development expertise. Build strategic business relationships and partnerships. Strong drive with excellent interpersonal, communication and team-building skills.
Skills
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Work History
08/2019 to CurrentAssistant ManagerNational Church Residences | Lake Wales , FL
- Supported staff development and goal attainment by focusing on skill development and job satisfaction.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Submitted reports to senior management to aid in business decision-making and planning.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Trained team members in successful strategies to meet operational and sales targets.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
10/2018 to 05/2019Certified Nursing AssistantCeltic Health Care | Detroit , MI
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
- Cared for average of 40 patients per shift in nursing home facility, delivering high-quality, efficient support to meet all needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep nurses informed of changes.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Participated in daily fun activities with patients to boost mood, improve overall memory and provide light entertainment.
- Transported patients between rooms and appointments or testing locations.
- Delivered individualized patient care by recording vital signs, documenting observations, administering breathing treatments and evaluating patient needs.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
10/2015 to 10/2017Patient Care TechnicianOchsner Health System | Plaquemine , LA
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Supported patient admissions, discharges and transfers to promote team efficiency.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Reported any unusual or urgent circumstances in patients' condition or environment immediately to charge nurse.
- Documented observations and baseline measurements in medical records.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Collected and transported blood and urine specimens to prepare for lab testing.
05/2012 to 08/2014Customer Service RepresentativeCircle K Stores, Inc. | Mesa , AZ
- Verified eligibility and compliance with authorization requirements for service providers.
- Created and maintained spreadsheets detailing all medical procedures, including applicable denials and approvals.
- Obtained and logged accurate patient insurance and demographic information for use by insurance providers and medical personnel.
- Authorized surgical and non-surgical requests in accordance with applicable plan guidelines.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Maintained current and accurate medical records for over 50 patients.
- Enhanced office efficiency by handling 50+ callers per day.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Education
05/2007High School DiplomaTrimble Technical High School, City, State
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Resume Overview
School Attended
- Trimble Technical High School
Job Titles Held:
- Assistant Manager
- Certified Nursing Assistant
- Patient Care Technician
- Customer Service Representative
Degrees
- 05/2007 High School Diploma
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