Assistant Manager Resume Example Reliable Movers

ASSISTANT MANAGER

Professional Summary

Executive-level Business Manager and entrepreneur with experience running start-up and emerging companies. Strong technology and product development expertise. Build strategic business relationships and partnerships. Strong drive with excellent interpersonal, communication and team-building skills.

Skills

Employee performance evaluations
Recruiting and Interviewing

Staff Supervision
Training

Work History

08/2019 to CurrentAssistant ManagerReliable Movers | Fort Worth, TX

Supported staff development and goal attainment by focusing on skill development and job satisfaction.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Submitted reports to senior management to aid in business decision-making and planning.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Trained team members in successful strategies to meet operational and sales targets.
Developed and managed employee schedules, balancing individual requests and requirements with business needs.
Handled customer service by dealing with complaints, organizing stock and answering customer questions.

10/2018 to 05/2019Certified Nursing AssistantWedgewood Nursing Home | Fort Worth, TX

Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Helped patients effectively manage routine bathing, grooming and other hygiene needs.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Cared for average of 40 patients per shift in nursing home facility, delivering high-quality, efficient support to meet all needs.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Oversaw and maintained patients' rooms, group living areas and nurse stations.
Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep nurses informed of changes.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Participated in daily fun activities with patients to boost mood, improve overall memory and provide light entertainment.
Transported patients between rooms and appointments or testing locations.
Delivered individualized patient care by recording vital signs, documenting observations, administering breathing treatments and evaluating patient needs.
Obtained biological specimens for ordered tests and prepared for laboratory transport.

10/2015 to 10/2017Patient Care TechnicianSupplemental Health Care | Fort Worth, TX

Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Obtained biological specimens for ordered tests and prepared for laboratory transport.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Supported patient admissions, discharges and transfers to promote team efficiency.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Reported any unusual or urgent circumstances in patients' condition or environment immediately to charge nurse.
Documented observations and baseline measurements in medical records.
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Collected and transported blood and urine specimens to prepare for lab testing.

05/2012 to 08/2014Customer Service RepresentativeBurk's Medical Consulting | Mansfield, TX

Verified eligibility and compliance with authorization requirements for service providers.
Created and maintained spreadsheets detailing all medical procedures, including applicable denials and approvals.
Obtained and logged accurate patient insurance and demographic information for use by insurance providers and medical personnel.
Authorized surgical and non-surgical requests in accordance with applicable plan guidelines.
Received, recorded and addressed incoming and outgoing communication via telephone and email.
Maintained current and accurate medical records for over 50 patients.
Enhanced office efficiency by handling 50+ callers per day.
Organized paperwork such as charts and reports for office and patient needs.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.

Education

05/2007High School DiplomaTrimble Technical High School, Fort Worth, TX

Resume Overview

Companies Worked For:

Reliable Movers
Wedgewood Nursing Home
Supplemental Health Care
Burk's Medical Consulting

School Attended

Trimble Technical High School

Job Titles Held:

Assistant Manager
Certified Nursing Assistant
Patient Care Technician
Customer Service Representative

Degrees

05/2007 High School Diploma

Assistant Manager Resume Example

Resume Score: 80%

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