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Assistant Manager Resume Example

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NW
ASSISTANT MANAGER
Professional Summary

Executive-level Business Manager and entrepreneur with experience running start-up and emerging companies. Strong technology and product development expertise. Build strategic business relationships and partnerships. Strong drive with excellent interpersonal, communication and team-building skills.

Skills
  • Employee performance evaluations
  • Recruiting and Interviewing
  • Staff Supervision
  • Training
Work History
08/2019 to CurrentAssistant ManagerNational Church Residences | Lake Wales , FL
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Developed and managed employee schedules, balancing individual requests and requirements with business needs.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
10/2018 to 05/2019Certified Nursing AssistantCeltic Health Care | Detroit , MI
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Cared for average of 40 patients per shift in nursing home facility, delivering high-quality, efficient support to meet all needs.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep nurses informed of changes.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Participated in daily fun activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Transported patients between rooms and appointments or testing locations.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering breathing treatments and evaluating patient needs.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
10/2015 to 10/2017Patient Care TechnicianOchsner Health System | Plaquemine , LA
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Supported patient admissions, discharges and transfers to promote team efficiency.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to charge nurse.
  • Documented observations and baseline measurements in medical records.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Collected and transported blood and urine specimens to prepare for lab testing.
05/2012 to 08/2014Customer Service RepresentativeCircle K Stores, Inc. | Mesa , AZ
  • Verified eligibility and compliance with authorization requirements for service providers.
  • Created and maintained spreadsheets detailing all medical procedures, including applicable denials and approvals.
  • Obtained and logged accurate patient insurance and demographic information for use by insurance providers and medical personnel.
  • Authorized surgical and non-surgical requests in accordance with applicable plan guidelines.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Maintained current and accurate medical records for over 50 patients.
  • Enhanced office efficiency by handling 50+ callers per day.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Education
05/2007High School DiplomaTrimble Technical High School, City, State
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How this resume score could be improved?

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96Excellent
Resume Strength
  • Measurable results

Resume Overview

School Attended

  • Trimble Technical High School

Job Titles Held:

  • Assistant Manager
  • Certified Nursing Assistant
  • Patient Care Technician
  • Customer Service Representative

Degrees

  • 05/2007 High School Diploma

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